Question about Rival S16RB Electric Skillet

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Melted temp control

Was using the pan on our cooktop range and the temp selection dial got too close to a burner and is now deformed and does not turn. Is it possible to purchase a replacement? My plan was to google Rival Westbend and find a direct link/ I was not able to locate a direct link to the manufacturer nor find our instruction booklet. Any help in locating the part or contacting the company would be much appreciated/

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  • rwayco Sep 07, 2008

    Melted Temperature Control

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  • 274 Answers

Many cities have "Small Appliance" shops that carry replacement parts. I don't know where you live but I'd try your city directory first. Take you "bad part" with you and I'm sure they will be able to help you faster. Searching the internet may not give you the results you need. You need to log onto one of the many (and I mean many) commercial/manufacturing search websites like "Thomas Register" to find what you need. Often they will only sell to a business but they can lead you to the a distributor. Better yet...call the store you bought it from and have them give you the 800 customer service number for the product!

Posted on Jul 14, 2007

  • Jerry Hess Aug 27, 2007

    If you are still interested, I found this link helping someone else with a Rival product.
    http://www.rivalproducts.com/help.aspx?h...

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