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Has line down center of page when using ADFfor copying

Line is there when printing, scanning, faxing or copying from glass. Only when copying using ADF

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Hi There,

There is a piece of glass that the machine uses to scan the page. it's like a 1/2 in wide, and the width of the paper.

This glass is dirty with a spec of toner or white out on it.

Clean this glass very good. you may have to use a razor blade, but be very careful not to cut the plastic around the glass or it will jam.

Steve C.

Posted on Jan 25, 2009

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John:
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If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

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If it only happens when you copy or fax, as opposed to 'printing"...clean the scanner glass -both the main glass and the narrow **** glass on the left side.

Please rate me.

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Hi Sherrey, I think I can help! If you open the ADF cover where you insert your pages to make a copy. You will see a scanner glass about 1/2 inch wide and runs across the width of the printer. You can take a soft towel and some glass cleaner and clean the glass. There will probably be some white build up that looks like white out on the glass just make sure you clean it very well. I hope this helps!!!!

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