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My office max OM01287 Shredder has no power to it is there a rest button it worked just fine the last time I used it and now there's no power?

The bin is empty and was working just fine the last time I used it it's been a few monthes since it was plugged in and now no power to it?

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Double check the safety that stops the shredder when it is full sometimes that switch gets jammed with cut paper. Also make sure the top of the shredder is level and properly seated back on the base unit. The shredder feed area may also need to be cleared there may be a staple or just paper jammed into this area as well, make sure the unit is unplugged before trying to inspect and clear and part of the shredder

Posted on Jan 16, 2013

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1 Answer

The shredder has no power


What kind of shredder is it? Try adding shredder oil into the opening to soak up the papers that might have jammed the shredder.
If that does not work - does the power light come on, if there is such indicator on this shredder?

Since you mentioned that it had overheated, there is a possibility and a thermal fuse that is part of the motor had been triggered and needs to be replaced.

May 05, 2016 | Shredder Office Equipment & Supplies

1 Answer

I have power in the shredder but the shredding mechanism will not work..I cleaned it as well and looked at the shredder itself. they move when I push on the gear manually. tHE FUSE LOOKS FINE.


Take a look at the motor for a reset button. Some times they overheat, and a reset is needed. Not all motors have reset buttons, but it is worth a look.

Also, test the fuse to ensure it works. Sometime fuses will fail electrically, while appearing normal visually.

Make sure the unit is unplugged before poking around.

Apr 20, 2015 | Shredder Office Equipment & Supplies

1 Answer

No power. Seems to be overloaded


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Oct 25, 2013 | Office Depot Ativa DSD160D Shredder

1 Answer

The shredder doesn't automatically shred anymore. How do I set it so the "eye" works and it shreds automatically without me holding down the button?


Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.

Sep 04, 2013 | Quartet gbc 5550X Shredder

1 Answer

My office Max OM01287 Shredder will only run in reverse. There appeared to be a jam in the cutters and with tiny tools and very careful grabbing I seem to have cleared the jam from tiny pieces of paper. ...


There is still a shred of paper jamming the microswitch that sets the shredder into reverse to avoid an even worse jam. Find that microswitch, usual;ly on the left or right side, activated by a plastic flap on the basket side of the shredder. Clear it. As you move the plastic flap up and down you should hear it click. No click, the switch is jammed.

Mar 12, 2011 | OfficeMax Office Equipment & Supplies

1 Answer

Office max shredder, says bin full but its not, only half full


I had the same problem. I found that the sensor on the shredder is light sensitive. The viewing window in the bin was letting too much light in and was triggering the bin full light to turn on. I covered the window with a piece of paper and then restarted the shredder.It worked fine after that.

Feb 08, 2010 | OfficeMax 0M96431 Shredder

1 Answer

Green light wont go on after clogging. is there a reset button?


Last time this happened to me I ended up taking the shredder to bit to clean out all the paper. When I re-assembled it never worked again! I'd get it serviced or just replace! Shredders tend not to come with an reset (or useful!) options!

Dec 13, 2009 | Office Depot Ativa DQ60M Shredder

1 Answer

The shredder is showing that it needs oil, what type of oil is required on this shredder


you can buy oil at office max or staples or you can cheat and use sae 20 light gear oil , or pnumatic air tool oil from ace hardware

Jan 06, 2009 | Office Depot Ativa DQ60M Shredder

3 Answers

Shredder won't turn on


On the right side of the waste basket(as you face it) is a tab that pushes a button on the shredder when it is in place. The tab is not making contact with the button. Push the side of the basket where the tab is when you have paper to shred in it. If it begins to shred, you may have to bend the basket inward so that the tab makes contact. I have had this problem.

Aug 24, 2008 | Office Depot Ativa DQ60M Shredder

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