I have Wiiliams direct vent wall furnace. I smell gas only when pilot is on and burner is not on. It does not smell when it is fully running (burner is on)
Dear Alex191: I am shocked and amazed that the Williams heater company is STILL knowingly and willingly selling faulty direct vent gas heaters. My problems took place in 1988! I bought a 30,000 BTU Williams DIRECT VENT from The Home Depot. I took the time to remove window sashes and run gas line to the Williams heater that I had placed in the window aperture. I was glad to finally have heat and be able to heat the area of the house where I stayed. Then I began to smell gas when the Williams was OFF. I traced it to the area where the pilot light gas tubing entered the combustion chamber. I removed the Williams unit and replaced it with an identical make and model and the SAME THING HAPPENED!!! I sat on my bed and almost cried. I had the gas company come out and they labled the problem as a "fuzz leak". The warranty repairman came out and had no idea what to do. Tightening the retaining nut did nothing. I called Williams and even back then they said that they were aware of the problem. They called me back and wanted to send me a part and asked me, "Can you work on it?" I returned the Williams and bought a Perfection-Schwank CONSOL heater that burns the air in the room and vents horizontally to a 4 inch vertical gas vent and was very satisfied with it. When they went out of business I bought an "Empire" brand gas heater. I don't know if I'll ever buy another direct vent heater from anyone. I will be glad to write an affidavit should you decide to suit the Williams company.
Feb 20, 2010 |
Williams 1403622 Gas Compact Heater