Question about Lexmark Genesis S815 All in One Printer with Flash Scan Technology

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Print head error on genesis s 801

Check print head error - have cleaned serval times

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It could be a problem with the printhead. Please contact our technical support team via phone so they can check the warranty of your printer. Have the serial number of your printer handy prior to calling our support team.

Posted on Jan 31, 2013


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Posted on Jan 02, 2017


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Error 03800 500-280 C

Many nozzle on printhead did not inject .
You must clean your head or replace it. Or comes up in service mode
and check your nozzle check .For cleaning head you can take it out of printer and clean with head solvent, if not clears maybe u must replace print head.

Also check the canon ipf710 service manual from below link, it will save you money and time

Canon ipf710 service manual


Nov 17, 2014 | Canon imagePROGRAF IPF710 Printer

1 Answer

Prints pictures faded

On the pixma printer each time you remove a cartridge. you will need to do a clean of the nozles and print head. you can find instructions in your online operators manual. You hold down the wi-fi button and watch the
Home Click Here to Search
MG3500 series > Overview of the Machine > Maintenance > When Printing Becomes Faint or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect

Maintenance Procedure
Printing the Nozzle Check Pattern
Examining the Nozzle Check Pattern
Cleaning the Print Head
Cleaning the Print Head Deeply
Aligning the Print Head
Page top
error light flash. 1 flash release prints all saturation levels2 flashes prints the head alignment chart. 3 cleaning 4 flashes deep clean and so on. or its a transfer problem and this case do a transfer belt clean, and a head alignment.

Feb 28, 2014 | Canon Ink Cartridge for Pixma MP252

1 Answer

Cleaning head and nozzles

Cleaning the Print Head

r_bullet.gifUsing the Head Cleaning utility
r_bullet.gifUsing the control panel buttons

If you find that the printout is unexpectedly faint or some dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.

You can clean the print head from your computer using the Head Cleaning utility in the printer software or from this product itself by using the control panel buttons.


  • Print head cleaning uses both color and black inks. To avoid wasting ink, clean the print head only if the copy quality drops (for example, blurred printout, incorrect or missing color.)
  • Use the nozzle check first to confirm that the print head needs to be cleaned. This saves ink.
  • When the Error light is on and a message appears on the LCD panel to prompt you to replace the ink cartridge or to indicate the ink is low, you cannot clean the print head. In this case, replace the appropriate ink cartridge first.

Using the Head Cleaning utility

Refer to the appropriate section below to use the Head Cleaning utility.

For Windows

Follow the steps below to clean the print head using the Head Cleaning utility.

r_1.gifMake sure that A4 or Letter size paper is loaded in the sheet feeder.

r_2.gifMake sure that this product is on and the ! Error light is off.

r_3.gifAccess the printer software.r_arrow2.gifAccessing the Printer Software for Windows

r_4.gifClick the Maintenance tab, then click the Head Cleaning button.

r_5.gifFollow the on-screen instructions.

Head cleaning... appears on the LCD panel while this product performs the cleaning cycle.

r_space.gifr_caut.gifCaution:r_space.gifr_space.gifNever turn off this product while Head cleaning... appears on the LCD panel. Doing so may damage this product.

r_6.gifWhen Head cleaning... disappears from the LCD panel, click Print Nozzle Check Pattern in the Head Cleaning dialog box to confirm that the print head is clean.

Good: print head does not need to be cleaned yet.


Not Good: print head needs to be cleaned.


If the nozzle check page does not print satisfactorily, you may need to repeat the head cleaning and print the nozzle check pattern again. See Cleaning the Print Head.


  • If the copy quality has not improved after repeating this procedure four or five times, turn this product off and leave it alone overnight. Then, perform the nozzle check again and repeat the head cleaning if necessary.
  • If the copy quality still has not improved, one or both of your ink cartridges may be old or damaged and may need to be replaced. To replace an ink cartridge before it is empty, see Replacing an Ink Cartridge. If the copy quality remains a problem after replacing the ink cartridges, contact your dealer.
  • To maintain good copy quality, we recommend copying a few pages at least once every month.

Apr 14, 2013 | Epson Stylus CX6400 All-In-One InkJet...

1 Answer

+0001 +131--- 000002+1864+3754

The hardware alarm indicated 00002 is indicating a problem with print head movement. More specifically the error is indicating an error when the Carriage Motor has accelerated.
This error can be indicated if there is any thing which may be preventing print head movement, things you can check include;
The printer ribbon is not jammed and is located correctly in the printer,
You can also check to ensure there is no paper jam of loose paper which may prevent print head movement,
You can also check the carriage shaft to ensure it is free from paper dust or any other obstructions.
With the printer powered off, the print head should slide freely across the width of the printer, you can then see if there is any obstruction to the print head.
Clean the carriage shaft, and ensure it is free from any form of lubricant.
Clean the timing strip and ensure it is correctly in place.

Mar 17, 2012 | Tally Dot Matrix T2265C Printer

1 Answer

Error b200 in cannon pixma 258, how to fix

VH monitor error or Error Code B200
Condition: The print head voltage is abnormal.
Problems and Solutions:
  • Replace Print head and logic board (Replace them at the same time.)
  • Replace Power supply unit
  • Check and Clean Head contact pin condition of the carriage unit
  • Check Cable connection especially the carriage FFC

Sep 26, 2011 | Canon Pixma Mp250 Allinone Inkjet Photo...

1 Answer

I have an error message on my 2280+ Serial Printer that says ''Hardware Alarm'' Could you be as kind as to help me with this one please?

The 2280+ will normally display two lines of numbers when it displays a Hardware Alarm error. These numbers give a better idea of what might be causing the problem.

Some things you might want to try are;

1. Power the printer off, and remove the ribbon from the printer. Try sliding the print head from side to side. The print head should be free to move when the printer is powered off. In doing this you can check for any instructions which may be stopping the print head moving.
2. Check the ribbon cartridge, ensure the ribbon cartridge is not jammed, twisted or damaged. Perhaps try powering the printer on with no ribbon and try printing to identify if the ribbon may be causing the problem.
3. Clean the Timing Strip and Carriage shaft.
The Carriage Shaft is the metal shaft that runs the width across the printer. This is the shaft the print head slides across.
The carriage shaft should be clean and free from any type of lubricant. I would recommend cleaning this shaft and any build up of paper dust or other dirt on the carriage shaft this can cause problems with print head movement. If the carriage shaft has any lubricant I would recommend cleaning this lubricant off the carriage shaft.

The Timing strip is a thin plastic strip that runs across the printer just next to the carriage shaft. I would recommend cleaning the Timing Strip with a dry cloth to remove any dirt or dust. The printer uses the timing strip to monitor the position of the print head. If the timing strip is dirty or dusty this can prevent the printer detecting the position of the print head and will cause this type of error.

Other than that you may need to see what other errors are being seen on the pritner.

Nov 03, 2009 | TallyGenicom 2280 Matrix Printer

1 Answer

Epson PictureMate - can't clean all nozzles & Error P

Many times head cleaning will throw much ink away. 1 time about 10% of ink. After meny times head cleaning, ink will out, and need replacement. May be after head cleaning nozzle is ok, but after replacement, printer do ink charge. It may be distrub the flow of ink at head. Is the cartridge new?. Use CISS for continuity printing.

Jul 26, 2009 | Epson PictureMate C11C623001 Photo Printer

1 Answer

It keeps coming up with an error hardware alarm +0664 +131-- 000003+0381+0673 then you have to turn it off and back on again then it starts printing and then just stops in the middle and comes up...

The hardware alarm being indicated on the 2280+ indicates the pritner is detecting problems with moving the print head. I would recomend trying the follwoing;

  1. Remove the ribbon from the printer, check this for damage or jamming. A jammed or damaged ribbon may prevent the print head moving. Perhaps try subsituting the ribbon for an alternative.
  2. Check for any paper jams, or other items with may heve been droped into the pritner which may obstruct the print head movement.
  3. With the printer powered OFF slide the print head backwards and forwards it should be free to move with the printer powered off.
  4. Clean the carriage shaft, this is the shaft which the print head moves along. This shaft should be clean of dust and dirt. It should NOT have any oil or other lubricant on it.
  5. Clean the timing strip, there is a thin transparent strip which runs accross the wodth on the pritner next to the carriage shaft, this is the timing strip. Take care not to dislodge this thin strip, clean any dust off this strip.
  6. Check the print head gap to ensure that the print head is not catching on the paper.
Finaly power the pritner off and back on, the error will not clear untill the pritner has been powered off and back on again.

Depeninding on your findings after trying the above, if the problem persists, I would recomend checking or perhaps replacing the following;
  • Timing strip
  • Timing station
  • Carriage motor
  • Carriage shaft
  • Ribbon Drive
all these items can affect the free movement of the print head.

May 06, 2009 | TallyGenicom 2280 Matrix Printer

1 Answer

Error code

and even if you did get rid of error 51 that you have created, you will find that you still cant print in black, original problem is the print head is stuffed probally from dodgy non gen ink running threw it and the fix is to replace head. I don't know who is telling all you brother mfc owners to clean your print head but your paddling up the wrong creek, these heads are electronic deivices that dont take kindly to cleaning, they are not the same as other brands. Re error 51 goto different machine same engine post

Dec 04, 2007 | Brother MFC-5440CN All-In-One InkJet...

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