Question about Dell W5001C 50 in. Plasma HDTV

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No picture or sound but it is on

The dell splash screen doesn't come on and i can see it is on but no picture or sound.

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  • rdnckgurl Jan 29, 2009

    how hard is that to do and what about prices for parts.

    I tried turning it on today and the dell screen came on flickered a couple times and went back to the dark grainy screen. Wonder about part numbers too lol. Thanks for the reply

  • rdnckgurl Jan 29, 2009

    Oh and yes the power light is blue.. I had wondered about the y mainboard i am seeing posted

  • wags7879 Feb 28, 2009

    Were you able to fix your TV? I have the exact same problem on the exact same model and of course receive no help from Dell.



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I have a 50in plasma that just went out the other day the tv comes on but without pic and sound how can i fix it

Posted on Jan 13, 2010

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Posted on Oct 01, 2010

  • nolimits27m Apr 27, 2011

    You can increase the temperature rating or the voltage, but increasing the uf rating will cause major issues most often immediately, but if not immediately, shortly after. Changing the uf rating, changes the entire character profile of the cap. You should have ordered the correct caps from a specialized electronic components supplier, not settled for what radio shack has, which is primarily cell phones now a days.

  • TJ Noffy Jan 15, 2012

    I replaced these same two caps with the proper 2200 uF caps and the set works now. See this article for which caps i replaced:

    I had no picture and no audio, but power button lit up blue when pushed and relay clicked. Set did not respond to remote, such as power on/off. These caps are in the low voltage part of the power supply that provide power (e.g. 5v) to the logic board. My 5v reading from the power supply was 3v-3.5v, apparently low enough to prevent the set from powering the picture, audio and remote control circuitry.


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Have a look at this instructable:
It describes fixing a W5001C with the problem of a blank screen but still having audio.

Posted on Apr 17, 2009

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Also check out coppell tv repair
They have a parts kit for a common power supply failure for several Dell HDTV including the W5001C Look for bulging capacitors on all circuit boards and replace with the same UF (microfarad). However it is better to replace them with a higher voltage and tempature rating if you can find ones that fit on the board and chassis. Use an ESR meter to find the bad caps that are not bulging at the top. You do not need to unsolder the caps to test them with the meter. Electrolytic Capacitors are the most common failure in all modern consumer electronics and they are cheap to replace. It is because they are organic and dry out over time. Faster in hot environments like sandwiched between 2 large heat-sinks in the power supply section of the circuit board of a large screen plasma tube as in this TV.

Posted on Jul 08, 2011

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As long as the power light is blue, its probably the panel and the audio amp. because these units are old, i simply replace the panel, powerboard, this usually solves the problem along with the updated rev code and firmware update.

Posted on Jan 29, 2009

  • Jim D Nov 21, 2010


  • Jim D Nov 21, 2010

    You really dont know what you are talking about


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