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I have a Lexmark 3480 printer. I changed cartridges and now it doesn't work. It started with a message "cover open" and has deteriorated from there.

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I changed my ink cartridge and now it says the cover is open and will not print. Help!

Posted on Feb 13, 2009

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Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Printers & Copiers

1 Answer

Alignment problem error message.


It could be due to cartridges in the printer. Try the steps below to identify and fix the problem:
  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.
If that doesn't help, try this approach:

Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.


If that doesn't help, the problem could be due to a clogged print cartridge nozzle. Please follow the steps below to fix print quality issues with your model:

  1. On your computer, go to Start menu.
  2. Go to Programs.
  3. Go to Lexmark 4200 Series folder.
  4. Select Lexmark Solution Center.

From the Maintenance tab, select Align to fix blurry edges. Your printer will then print a page that will help align the cartridges.

Feb 10, 2012 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Ran out of ink, changed the ink and the printer prints a blank paper...checked the ink everything is good...still nothing printing??


Make sure you are inserting genuine Lexmark cartridges.
Try to re-seat the cartridges into the printer. Remove the cartridges > close the printer cover > unplug / re-plug the printer into the power source to reset it > when the printer turns on, firmly reinsert the cartridges. Try to print a document again to verify that the problem is fixed.
If that doesn't help, try to clean the print cartridge nozzles. Open the Lexmark Solution Center on your computer by going to Start menu > Programs / All Programs > Lexmark Z600 Series > Maintenance tab > Under Select a Maintenace tool, select Clean to fix horizontal streaks. > click Print. Then try to print a document again.

Sep 13, 2011 | Lexmark Z615 InkJet Printer

1 Answer

My Lexmark Z1420 wireless printer used to work perfectly; however, since we moved, I can't get it to work. We have wireless internet. I have reinstalled the driver. I have checked the cables. I...


Your printer may need to be reset. Disconnect your printer from your computer. Unload the sheets of paper from the feeder. Open the printer cover and remove the cartridges. While the cover is open, check for any paper jams or obstructions in the paper path and the cartridge carrier's path. If all is clear, close the printer cover. Unplug and re-plug the printer into the power source to reset it.
When the printer turns on, reinsert one cartridge first. Close the cover. Check for any errors. If no error, reinsert the other cartridge. Replace whichever cartridge is causing the error to appear. You can also try to reinsert a different known working cartridge to determine if the other is faulty.
For your wireless connection problem, you may need to reset the printer's wireless network settings first. Please refer to How to Reset the Z1400 and Z1500 Series Network Settings.
To reconnect the printer to your wireless network, re-launch Lexmark Wireless Setup Utility on your computer.

Jun 21, 2011 | Lexmark Z1420 InkJet Photo Printer

2 Answers

How do i change the cartridge on the lexmark 3480. I have lost the manual.


When you open the section at the "waistline" of the machine the inks will center themselves automatically giving you clearance to change them.

Oct 07, 2009 | Lexmark X3480 All-In-One Printer

1 Answer

I replaced the ink cartridge and tried to print something. A message came up that said "cover open". No matter what I do to close the cover the message continues. Also the buttons on the control panel...


hi
its purely a hardware issue..
Fix:
1.if u r using a power surge,disconnect it-plug it into direct wall outlet.
2.unplug all cables and plug it back in again..
3.try to open and shut cover a couple of times
4.if the above steps do not work-contact tech support ,they would take u through mandatory trouble shooting and replace printer if in warranty..
good luck

Jan 24, 2009 | Printers & Copiers

1 Answer

I have a Lexmark 3480. Although the lid is closed it tells me that it is open. Can you help me on this please. Many thanks Roberta


You have probably broken off a small pin on the back of the cover that you open when you are to change the ink cartridge. Had the same problem my selv. This pin touches, when cover closed a small button that gives the printer a signal that the cover is closed. Solved this with putting something on that button, and taped it so it wouldnt go away.
(please excuse my not to good english)

Nov 07, 2008 | Lexmark Printers & Copiers

1 Answer

Cover open message error


HI this will help you, I have located the link and this is going to give you all the info that you need.

Please do not forget to rate our chat session ok

www.fixyourownprinter.com/forums/printer/46998


Thank You
Jayson

Sep 21, 2008 | Lexmark X3470 All-In-One InkJet Printer

2 Answers

LEXMARK 3470 COVER OPEN


there is a switch actuator on these cover try to see if you can find any piece of tab that actuate these switches, unless the cover is really closed ensure that it is fully flat

cheers

Sep 17, 2008 | Lexmark X3470 All-In-One InkJet Printer

1 Answer

Lexmark 3480 cover open


Hi I have 30+ printers and each differs but sorry I do not have your printer. But generally you will find a corresponding female recess somewhere around where the lid closes on the main frame of the printer.

Hope it helps

Tinteiros (Ebay)

Jun 02, 2008 | Lexmark X3480 All-In-One Printer

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