Question about Acer Aspire 5735 Notebook

1 Answer

My CD drive doesn't work

My CD drive can't read the CD's i put in it and it doesn't show when I try to click on "Computer". I've tried every solution i could find on various websites. Is there anyone who could give me some advice? I would really like some help soon!

Posted by on

  • 1 more comment 
  • Emilie Svendsen Jan 16, 2013

    Thanks for all your solutions! I've already tried the first two and they didn't work, but i will definitely try the one you, Kiran Aradhya, suggested. I will get back to you when i have tried this!

  • Emilie Svendsen Jan 16, 2013

    Okay, just a tiny question... What is Display Adapters? My computer is in Danish, and I can't really figure out what it is...

  • Emilie Svendsen Jan 16, 2013

    Oh my god! Thank you so much! Your advice FINALLY fixed it after I've spend 3 days trying to fix it myself. Thank you again!!

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Acer Master
  • 27,725 Answers

Your display adapter is the component of your computer that allows your monitor to work. On the operating system side of things, this display adapter is controlled by a device driver. If you're having issues with your display adapter (like colors are displaying incorrectly or the screen is flickering), you can fix these problems by rolling back your device driver using the Windows Device Manager.

Open your Control Panel by clicking "Start" and then "Control Panel." Click "System." Click "Device Manager." Scroll down to the "Display Adapter" heading. On a single monitor setup, there will only be one device listed under "Display" adapter. Right-click it and click "Properties." Click the "Driver" tab. Click the "Roll Back Driver" button. This will uninstall your current display adapter driver and reinstall the last version that worked properly. This will fix the issues you were having with the device. Hope this helps

Posted on Jan 16, 2013

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 461 Answers

SOURCE: Acer Aspire 5100 no longer "sees" its cd/dvd drive- anywhere.

You can check the BIOS to see if the drive is recognized and even attempt to boot from the drive using a bootable CD to verify it is functional (if using the Windows disc - just verify it reads - DO NOT REINSTALL)

If the drive works use the following to get the drive back in Windows:

Always backup your registry before editing and use care to find exact key!
Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Quit Registry Editor.

Reboot.

NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

Posted on Dec 21, 2008

  • 53 Answers

SOURCE: cd/dvd drive stoped working on Windows7(vaio vgn series)

un install the driver from device manager and restart your comp and then check your cd drive if it works fine if not let me know

Posted on May 22, 2009

Holygrass
  • 443 Answers

SOURCE: The problem of my Acer

Hi there,

Did you make any hardware or software changes in your computer after which this is happening?
Which is your operating system?
Do you see Black screen after os loads up? if yes then its a black screen error.

A black screen may occur if there is a problem with the video card drivers and Windows 7. To resolve this problem please follow these steps:

1. Restart the computer.
2. Press the F8 key before it enters Windows.
3. Select the Safe Mode option in the Advanced Boot Options menu and press Enter.

NOTE: If Safe Mode does not work please retry the first two steps and select the Enable low-resolution video (640x480) option instead. If this option is selected your desktop will be bigger than usual - this is by design.

4.
Once in your desktop, click on Start and select the Control Panel.
5. Select the Hardware and Sound option and then click on Device Manager under Devices and Printers.
6. Expand the Display adapters list - this should display the video card that is currently installed on your computer. Please note the make and model before proceeding.
7. Right click the video card under Display Adapters and select Disable.
8. Repeat this step if more than one video card is showing under Display Adapters.
9. Once all display adapters have been disabled restart the computer in normal mode.

At this point you should be able to get into your computer without a problem; however, your video card is disabled so you will need to download and install the latest drivers for it. If you had noted the make and model of card when you were in the device manager you can search for this on the internet and/or contact the hardware manufacturer for help. Once the drivers are installed correctly on the system you should be able to boot normally without any resolution problems.

Post back we will be happy to help you.

Hope this helps.

Cheers!!!


Posted on Jan 06, 2011

  • 41 Answers

SOURCE: Does this sound like a hard drive crash? My

Sometimes things plugged into the PC can cause this issue, remove all usb and other external devices. If you're able to get into setup with F2 then check to see if the drive is listed there. If it's not even booting with CD this isn't limited to just a hard drive issue.

Posted on Mar 07, 2011

jas247
  • 844 Answers

SOURCE: Four month old Acer Aspire 5336-2634 and the

Welcome to FixYa!
I assume that you have a Windows 7 operating system.
Solution 1. Run the "Auto detect and fix utility" of Windows 7. Click start, then type "find and fix problems" in the search box. On the results, click "find and fix problems with devices".
jas247_88.gif

  • A windows will show up, click "next".
  • It will try to detect and fix a non functional device that is attached or inside the computer.

Solution 2. Do an online auto fix from Microsoft. Keep me posted. Thanks for using FixYa.
Have a great day. Jas247

Posted on May 10, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dvd reading error


Try using a known-good (for instance, a movie you just watched on your TV). If it doesn't read that disc, make certain you have seated the disk in the drive properly (Laptop drives have a *CLICK!* when you have seated the disc properly). If that doesn't work- if the laptop is in warranty, get it fixed. If not, use an external drive to fulfill your media needs

Sep 22, 2012 | HP Pavilion dv6775us Notebook

1 Answer

My Cd/DVD burner has disappeared I have tried deleting the upper and lower filters and it still doesn't show up the tray opens the light comes on but it's not usable or found anywhere I have an HP...


Try this:

I have to ask, after deleting the upper & lower filters did you reboot the PC?

If so try this:
Go to:
Start>(right click on Computer)left click on Manage.
Left click on Device Manager
Locate your DVD/CD-Rom drives.
Right Click on the DVD/CD Rom-drive> uninstall Now reboot the PC.

If the drive does not come back in Computer> devices with removeable storage go back to Device Manager (Start>right click computer>Device Manager) to see if you can see DVD/CD Rom-drive.If you dont see the drive in this location then it sounds as if your DVD/CDRom-drive is no longer working and you will have to replace it.

Good luck!

Aug 09, 2012 | Computers & Internet

2 Answers

DVD drive on HP desktop does not read DVD's


Clean the cd/dvd with a laser lens cleaning kit. If that doesn't fix it then the cd/dvd drive will need to be replaced.

Jun 30, 2012 | HP Pavilion a1640n (RC663AA) PC Desktop

1 Answer

Hello trying to upgrade my HCT HBR-1000BP Blu-ray Player firmware and can not figure out how. No support on HCT website. Would be thankful for any help


Where are you having a problem? I found directions on: http://hcthk.com/mall/s02.php . There were two links, one with directions and one with an arrow for downloading the needed file.

The firmware is in a zip file. First extract the files from the compressed archived. (For a Windows OS, right click on the folder and select Extract All.) If needed, open the new uncompressed folder and put a blank CD-R or CD-RW in your optical burner drive. Burn the two files from the extracted folder to the CD (drag and drop will work for any version of Windows (XP-7).) Do not include the folder, just the files. Then finalize the disc (close the session). If you are asked to format the disc, choose a mastered burn (single-session). In Windows Explorer, you can do this by right-clicking on the optical drive in Computer (My Computer) or from the menu for the drive when you double-click on it. (Alternatively, if you have your system set to finalize on eject, then choose Eject. This setting is in the drive's Properties (the Recording tab).)

Eject the disc from your computer and turn on the HBR-1000BP. Place the CD that you burned in the player. When the disc is recognized, press Play. If that doesn't work, try entering the System Menu and choosing System Update with your remote. Do not power down the unit during the update; a power failure during the update might leave you with an unusable player.

If this doesn't work, check if the Blu-ray Player reads any CDs. If it doesn't, try cleaning the laser lens with a CD/DVD lens cleaner. Then try again. The Blu-ray uses a different laser. If no disc works and the lens cleaner doesn't help, the CD/DVD laser has a tracking (alignment) issue or another problem. You'll need to get the optical drive in the HBR-1000BP replaced or fixed.

If it does read a different CD, then check if your optical disc burned and was finalized correctly. Can another optical drive read it? Try burning the files to CD on another optical drive. (If you are using an external optical drive burner, make sure that the computer is not running on battery power. Plug the external drive into two USB ports if it isn't self-powered.)

I hope this helps.

Cindy Wells

Mar 31, 2012 | Televison & Video

1 Answer

Cd player dont work


Is it a CD player? Are you trying to play DVDs? Does the CD player show up in device manager? (Right click "My Computer", click Properties, Hardware Tab, Device Manager. If it doesn't show up at all then the drive probably needs to be replaced.

Nov 30, 2011 | Computers & Internet

1 Answer

How do I remove the DVD-ROM from my OLD Compaq Presario 1200 Laptop?! All the service manuals that have been posted online for troubleshooting show pictures where the CD Drive for this model is on the...


Not every laptop has a removable, swappable optical drive. Here is a pdf that show you must remove the palmrest and keyboard before getting to the screws that hold the optical drive in the laptop.

http://h10025.www1.hp.com/ewfrf-JAVA/Doc/pdf/c00000588.pdf

Sep 11, 2011 | Computers & Internet

1 Answer

I have an HP pavilion slimline s3600f desktop pc and the optical disk drive doesn't seem to be reading cd's or DVD's.


Check the Device Manager to make sure that the OS does not have any issues with the device. If there is an exclamation point ( ! ), then Windows has issue with it. If there is an " ! " then right-click on the device and select update driver.

If the drive shows in My Computer, right-click on the drive and select "eject" from the list. This will verify that the OS is talking to the device.

Check your BIOS settings to make sure that it appears in the BIOS and is not disabled.

Also, Microsoft recently released an update to disable Auto-Play on CD/DVD drives. If Auto-Play isn't working (due to this update), then put a music/movie cd/dvd into the drive and open Windows Media player and try to play the disc through there.

The drive may not be "broken" it just may be that auto-play has been turned off by Microsoft.

May 24, 2011 | HP Pavilion Slimline s3600f Desktop PC

2 Answers

CD player will not work


Try a different CD. iIf the computer doesn't recognize it at all, listen for the drive to spin and look for a blinking light on the CD tray. These signs do not necessarily mean the CD drive isn't broken. I would find the model number of your laptop and do a search on eBay for a replacement CD drive. These are very easy to switch out. If the new one works, then you're set. If it doesn't work, there may be an issue with your motherboard.

May 07, 2011 | Toshiba Satellite Pro L300 Notebook

1 Answer

CD driver do not read any file


Hi there,

Does it recognize any cd you put in the drive or is it only one cd it doesn't recognize?

Please check if the cd drive is recognized by your computer:

Click Start go to My Computer (XP) / Computer (Vista/Win 7)
and check if you can see the drive. (if it's not there you may have to reseat the drive to make sure that the cables connecting it to motherboard are tight)

check the status in the Device Manager:

On your Keyboard press and hold the Windows Key then press the letter R
once the Run box comes up type in devmgmt.msc and the device manager should appear.

On the device manager look for the cd / dvd drive see wether it has an exclamation point a red x mark or a down arrow or it looks normal.

if it has a yellow exclamation point press and hold the windows logo then the letter R again and type regedit:

On regedit go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and the delete the upper and lower filters. Close Regedit and restart the computer.

if it has a red x mark right click on the cd drive in the drive in the device manager and the choose uninstall and restart the computer.

If it has a down arrow right click on the drive and click Enable.

If the above steps doesn't work or if it doesn't recognize all types of media you put in it, that might mean that your cd drive is busted and it needs to be replaced.


Hope you find this helpful!


Apr 30, 2011 | LG CRN 8245B (CRN-8245B) Internal 24x...

Not finding what you are looking for?
Acer Aspire 5735 Notebook Logo

42 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

633 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...