Question about HP Photosmart D7460 Printer

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Hp d7460 not printing cyan and light cyan

The printer has been in storage for a year as we moved countries. I am trying to use it again, but it is not printing cyan or light cyan despite having put new cartridges in. I have tried "cleaing the print heads" and "Alignment", but the only colours that appear on the "Self Test Report" are black, yellow, light magenta ( very grainy) and magenta ( very grainy). Any help would be appreciated, thanks!

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

JayBlair
  • 328 Answers

SOURCE: Print Heads

Make sure the printheads are not expired. Check the dates. Order new from HP direct

Posted on Aug 02, 2007

  • 238 Answers

SOURCE: HP Deskjet 5150 won't print black

ya hi, the nozzels must have got dried up and choked, put a few drops of hydrogen peraoxide on the nozzel for some time and then clean it, this will free the pores in the nozzel, be careful with the chemical, or take some proffessional assistance.. let me know

Posted on Dec 16, 2007

websnail
  • 419 Answers

SOURCE: printing yellow for black

Hi Jan,

Can you confirm that you are using a CIS or non-HP cartridges with this printer?

It sounds a lot like the printhead has reached a clogging point where sediment has built up in the black portion and loosens enough to printer a few lines before it re-asserts itself again.

Based on my experience of this printer, if you're using a non-HP delivery system for ink then you should consider replacing the black ink with a dyebase alternative instead of pigment.. Replacing the Black/Yellow printhead and running a number of test prints to purge the pigment ink in the printhead should then result in a clean and more reliable printout in future.

One other vector for problems is the cleaning area and I've found that this can become soiled with excess ink causing cross contamination within the inks of one printhead. As yet I've not found a reliable solution to counter this sort of issue.

Hope this gives some clues and hopefully some ideas of a fix.

Martin

Posted on May 28, 2009

  • 1 Answer

SOURCE: my hp deskjet 1280 will not print yellow

Hello, this is Harry from www.BusinessSpread.co.uk.
We had the exact same problem when printing, we used 3 different 78 colour ink cartages and they all said 100% full but did not work. We then had a look at the dates on the box and they were all expired so when buying ink from anywhere even PC world or Curry’s always look at the expiry date.
Today I went to PC world and purchased a new 78 ink which said expires July 2011 and it works perfectly fine.
Regards,
Businessspread.co.uk

Posted on Jan 04, 2010

seeker5211
  • 1089 Answers

SOURCE: My HPLJ3500 Color Printer wont print black even

Run the PQ troubleshooting diagnostic.
See if the black is printing.
If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.

Posted on Jan 11, 2011

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If you really want to clean the ink out of the head and everything, you need special cleaning fluid. Refill shops do have this fluid. You should bring some cleaning fluid in the tube under the black cartridge, in the tube where the ink is going in. If you have a syringe you could try to gently press some fluid through the tube. Not to strong. could damage the head.
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Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

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Red Menace


Try unplugging the printer for about ten to fifteen seconds; then replug.

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