Question about HP Photosmart D7460 Printer
The printer has been in storage for a year as we moved countries. I am trying to use it again, but it is not printing cyan or light cyan despite having put new cartridges in. I have tried "cleaing the print heads" and "Alignment", but the only colours that appear on the "Self Test Report" are black, yellow, light magenta ( very grainy) and magenta ( very grainy). Any help would be appreciated, thanks!
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Posted on Jan 02, 2017
ya hi, the nozzels must have got dried up and choked, put a few drops of hydrogen peraoxide on the nozzel for some time and then clean it, this will free the pores in the nozzel, be careful with the chemical, or take some proffessional assistance.. let me know
Posted on Dec 16, 2007
SOURCE: printing yellow for black
Can you confirm that you are using a CIS or non-HP cartridges with this printer?
It sounds a lot like the printhead has reached a clogging point where sediment has built up in the black portion and loosens enough to printer a few lines before it re-asserts itself again.
Based on my experience of this printer, if you're using a non-HP delivery system for ink then you should consider replacing the black ink with a dyebase alternative instead of pigment.. Replacing the Black/Yellow printhead and running a number of test prints to purge the pigment ink in the printhead should then result in a clean and more reliable printout in future.
One other vector for problems is the cleaning area and I've found that this can become soiled with excess ink causing cross contamination within the inks of one printhead. As yet I've not found a reliable solution to counter this sort of issue.
Hope this gives some clues and hopefully some ideas of a fix.
Posted on May 28, 2009
Hello, this is Harry from www.BusinessSpread.co.uk.
We had the exact same problem when printing, we used 3 different 78 colour ink cartages and they all said 100% full but did not work. We then had a look at the dates on the box and they were all expired so when buying ink from anywhere even PC world or Curry’s always look at the expiry date.
Today I went to PC world and purchased a new 78 ink which said expires July 2011 and it works perfectly fine.
Posted on Jan 04, 2010
Run the PQ troubleshooting diagnostic.
See if the black is printing.
If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.
Posted on Jan 11, 2011
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