Question about Palm Zire 71 Handheld

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Zire 71 powers up in cradle but turns off out of cradle

I opened my zire71 to check the model of battery and when i put it back together it nows only powers up in the cradle when i remove it from cradle it powers up for short time sec and then goes off. I am having trouble finding the right battery I have been sent two wrong models frustrating have tried everything i know of any suggestions regards sandiekid

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Re: zire 71 powers up in cradle but turns off out of...

Ebay is your best place for batteries

Posted on Jul 28, 2007

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I need to replace my battery in my zire 71 but cant find how to open it up.

Hello there,

If your palm zire 71 is still under warranty, I would suggest to bring it to the authorized service center for assistance as opening your Palm may revoke the warranty. But if it is already out of warranty, below is the link that could guide you and which includes illustration on how to do it correctly.

Hope this helps. Goodluck!

Sep 21, 2009 | Palm Zire 71 Handheld

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Palm Zire 71 handheld does not come on, did a hard reset, nothing

Confirm that both the cradle and the PDA ports are clean and free of dust or dirty.

Also, check your AC wall adapter to confirm that is working. The output should be +5.0 volts DC. Any repair shop has a multimeter need it to check it in no time.

If everything appears is OK, then confirm the PDA is properly placed in the cradle, and that the PDA is not loose on the cradle, indicating that the port contacts are not touching.

Best regards,

Mar 24, 2009 | Palm Zire 71 Handheld

1 Answer

The information on my Palm Zire 71 all appears to have been lost.

looks like it's completely gone, hope you kept backups.

was the data stored on the SD-Card, if so try putting the sd-card in a computer/card reader.

Mar 20, 2009 | Palm Zire 71 Handheld

1 Answer

Zire 71 Camera

1) The camera is most likely broken- unless you are handy dont bother trying to use the camera

2) The booklet isn't all that useful but you can find a copy of it on Palm's website as a PDF file

3) It will turn off and a prompt will warn you of the low battery, but if you continue to turn it on it will "forget" everything in memory

I hope this helps and I hope you enjoy your Zire - it is a good PDA

Feb 23, 2009 | Palm Zire 71 Handheld

1 Answer

Palm Zire 71 works when it is on the sync but not off

You are right
there is a component on the main board of your PDA
that is most likely fried
power from the PC chord will go to the PDA
but when you unplug it the machine will look to the battery for power
and the electricity will convert to heat at the point of that fried component
on the more thin Palm models you can feel it without taking the case off

and it will "forget" any new information you input due to the type of memory it uses

Feb 20, 2009 | Palm Zire 71 Handheld

1 Answer

Palm zire 71 replaced battery camera and charging port not wrking

Dis you see if either the brown plastic locking part of the connector is broken or missing?

Do you know if the soldering joints and terminals of such connector are in good shape?

I am asking because it may be only that the flat ribbon cable is nort placed properly, or such flat ribbon cable is damaged.

Also, the connector at the mainboard can be damaged.

Depending of what is damaged, it will be the cost to repair it.

I do recoomend you to disassembly very carefully your pda again, and check such areas and parts.

If you find something that is broken, you can get the needed parts from a broken PDA in Ebay or similar sites.

Best regards,

Dec 22, 2008 | Palm Zire 71 Handheld

1 Answer


All of the instructions (there are a few different ones, getting started, user guide, etc) can be viewed / downloaded here, directly from Palm:,kb=PalmSupportKB,CASE=obj(20198),ts=Palm_External2001#zire71

Apr 08, 2008 | Palm Zire 71 Handheld

1 Answer

Zire 71 won't turn on, battery full after reset.

You can try to leave it for a few hours then charge it again. Or you can replace the batteries. I also have the same problem but after the reset, everything worked fine

Jan 06, 2007 | Palm Zire 71 Handheld

2 Answers

Palm Zire 71 Display Problem

If you slide your Zire up as if you are using the camera, there is a reset hole in the back that you can poke a needle or pin into to have it do a "reboot" which will not lose data.

Not sure why the display changed.

Dec 29, 2006 | Palm Zire 71 Handheld

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