Question about Sunbeam Heritage 2346 Stand Mixer

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Taking Sunbeam Mixmaster Apart

I have the Sunbeam Heritage Series Mixmaster and almost as soon as I bought it, the bowl turning mechanism quit working. I took the turn table off and used the mixer without. It is no longer on warranty and the gears are stripped. I tried to take the unit apart so that I could replace the stripped gears, but I can not get it apart. Does anyone have any tips?

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6 Suggested Answers

  • 1 Answer

SOURCE: Sunbeam Mixmaster Heritage series

I hope this helps. I found on mine that the rear screw on the "neck" had become slighty loosecousing the release to not fully disingage. I had to remove the dome shaped cap in the middle of the speed control knob, pops off fairly easy, to gain access to the nut to tighten it. Hard part was trying to hold the screw head still while I used a small screw driver and small hammer to tap the nut tight, very limited space between the "neck" and motor body.

btsctn

Posted on Oct 22, 2008

  • 4 Answers

SOURCE: Sunbeam Mixmaster Heritage Series Model 2350 speed problem

The speed control on the back is simply a variable resistance potentiometer, the same thing that controls the volume on older amplifiers. The output current to the motor is supplied by the printed circuit board in the bottom of the unit. This allows gradual increases in speed to avoid over-torquing the motor on speedup. Even the poshy-posh-posh mixers do this.

At least it still works. The most common problem is the cheap plastic drive gears that strip out with a mild cookie dough, this jams the beaters together and requires burial-at-dumpster.

Posted on Dec 16, 2008

  • 1 Answer

SOURCE: bowl revolving turntable of sunbeam

http://www.householdappliance.com/turntable_chart.html

Posted on Dec 11, 2008

  • 2 Answers

SOURCE: Sunbeam Mixmaster Heritage series mixer

Ok um.... did you read your warranty? If you had you would see that this model has a two year warranty.
If you simply called 1 800 458 8407 and told them the problem, they would file your claim and then tell you to cut the plug end off of the cord and send it (Not the unit) along with a copy of the receipt for replacement. They will then send you a brand new unit in the mail to your home. You get to keep everything, including the original unit!!. Now you have double everything (Bowls, Beaters....Mixer) That is a awesome warranty.

Posted on Dec 22, 2008

rylee_smith
  • 8619 Answers

SOURCE: Sunbeam Heritage Mixmaster Won't Tilt

Hi

Most of them have a button to push that releases the mixer head to tip back. Sometimes the buttons stick and will not release. That picture looks like you are using the Heritage model.

You have to remove two parts in order to get access to the piece that was causing the problem:


1) The "torpedo" shaped knob that sticks out from the mixer speed dial;
2) The speed dial itself

Both of these pieces clip-in, and can be removed with a screwdriver by pressing in on one of the hooks that hold them in place.

After these two pieces are removed look for a small washer right below the motor (it is sitting on top of the upper portion of a screw) -- in my case this washer had come loose; tighten it with a 1/4 size wrench (you can also tighten it by hand to release the tilt, it will probably become loose in the future if you don't tighten it further, but if you don't have the necessary tools this will at least allow you to get your tilt unlocked).

On another note, after tightening this washer you may also notice that the tilt release had become easier to use -- previously you may have found that you have to press the tilt release button very hard to get the tilt to unlock.


Please do accept the solution and revert for further assistance.

Thanks
Rylee

Posted on Jun 12, 2009

hslincoln
  • 235 Answers

SOURCE: New mixer did not come with manual

Hi MITCH, Happy New Year! Somebody at Sunbeam must have been asleep when the mixer passed by on the production line...duh? I hate when that happens. The good news is that you can download a PDF Users Manual from the Sunbeam website. Just click on this link Heritage Series 2353 Mixmaster and look for your M-I-L’s model to about ½-way down the page. Open the file and save it to your PC.
I’m not very keen with the way Sunbeam lays out their User’s Manuals. You’ll need to do some editing and repaginating to get it into a format that your M-I-L- can use, but at least you’ll have it. You can send it to her electronically or print just the English pages and mail; your choice.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! - hslincoln

Posted on Jan 19, 2010

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http://www.repairclinic.comThis is a helpful website with an 800 number and they are good about helping with the fix.
You probably have to replace worn gears and or bearings.

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