Question about Tomtom ONE GPS Receiver

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Free map download code doesn't work

My Tomtom One is new, less than a week old. When trying to download the free maps available to owners up to 30 days from purchase, I was told the code was either incorrect or already used. What's my next step?

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  • bdcooper Mar 14, 2009

    My newly purchased TomTom One has a code to be entered in the TomTom Home software for the first, free map upgrade. The code supplied with the product appears to be one digit short of allowing the "Next" button to work in the TomTom Home software.

  • Anonymous Apr 09, 2009

    I have the exact same problem. New TomTom One XLS. I type the Code for the free map download, but the NEXT button won't active. If I type 1 more character then the NEXT button activates, but of course I get an Invalid Code error.

  • stbdtack Apr 26, 2009

    Mine arrived a few days ago and it too, will not accept the "free map download" code. But mine will not even give me a rejection message - it just acts as if I never entered the code. Just anothe phoney marketing gimmick, I guess. My first and last TomTom.

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Many people have had the same problem, (including me). The solution is to contact TomTom Support ( Link Here -> http://www.tomtom.com/support/support.php?ID=2&Language=1 ) They will need your details and a copy of your receipt, which you will have to send them via email scan/fax etc. once verified, they will add it to your TomTom Home account.

I brought my TomTom One Regional in March 09, but cannot find my receipt anymore, so I have not been able to claim mine. (any help with this would be much appreciated).

bbang91@googlemail.com

Posted on Apr 11, 2009

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If you had originally purchased a (new) TomTom with a "free" lifetime maps, you can download (from the tomtom website) updates to that map free, whenever that map is updated (usually four times a year).
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Trying n to up date my tomtom for more maps in the usa


This is from tomtom.com
Hope this helps looks like you haveto pay for map updates after 30 days, but I am not positive.


Application updates
We recommend always having the latest version of the TomTom application installed on your navigation device. This ensures you can use the latest features and improvements available for your device.

To check if a new version is available, connect your device to TomTom HOME and then click Update my device. For more details see www.tomtom.com/6133.
Latest Map Guarantee
Get one free map update if a new map version is released within 30 days of buying a new device.
Start driving with the latest map - guaranteed!
See What is the latest map guarantee.
Map Share™
Get daily map changes from the TomTom community.
In between map releases, you can make corrections to your map – such as road closures, and points of interest – through Map Share™ technology.
See What is TomTom Map Share.
Map Update Service™
TomTom regularly releases brand new maps that incorporate the latest changes to the road network.
With our Map Update Service you get every new release of your map over a 12-month period, from the equivalent of just €9.95 per quarter. That’s four new maps a year.
See the TomTom Map Update Service.
Single map
If you only want to update your map once you can buy a single map.
Buy a single map.

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1 Answer

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Latest Map Guarantee
Get one free map update if a new map version is released within 30 days of buying a new device.
Start driving with the latest map - guaranteed!

See What is the latest map guarantee.

Map Share™
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See What is TomTom Map Share.

Map Update Service™
TomTom regularly releases brand new maps that incorporate the latest changes to the road network.

With our Map Update Service you get every new release of your map over a 12-month period, from the equivalent of just €9.95 per quarter. That’s four new maps a year.

See the TomTom Map Update Service.

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If you didnt choose to update your maps and cameras within this time period then you will
have to pay for them. They are only available for free if done within the first 30 days

sorry

All you get for free after that is 'GPS and Map Share' updates

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