Question about SanDisk Sansa m240 MP3 Player

1 Answer

Does not show songs that were previously synced

I got my Sansa 2GB couple of years back and used to sync it via computer running on windows XP. Everything seemed to run smoothly until couple of months ago when i added 2gb micro sd card. I tried to search for the old songs that i had uploaded to the sansa hard drive and it does not show on the any folders. I can however see the new songs that i have uploaded. i cannot delete the old songs as it does not show up on any folders; however it shows up on the MP3 while i play it.

Please help

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  • 2 more comments 
  • rrkunwar79 Jan 24, 2009

    Hi coolguyrocks,
    thanks for the suggestion, i do have WMP v11. I have always set my sansa c250 USB mode on MSC ever since i got my new system with windows vista and yet it does not retrieve the old songs that i had uploaded. i even tried using my buddys system that has windows xp to see if i could retrieve those old songs from the sansa hard drive but it did not work. Still stuck with figuring out why i cannot view those old MP3 files.


  • rrkunwar79 Jan 24, 2009

    Hello,
    yes i did remove the SD card and connected it to my computer and tried locating the old files via WMP but i can't find it. thanks anyway.


  • rrkunwar79 Jan 24, 2009

    Thank You very much this worked out perfectly for me although i had to use my buddy's system that had windows XP, does not quite work the same way with windows vista once you get to step vi. None the less i managed to recover all the old files. Appreciate your help!! thanks a lot/\.

  • tom sh Jan 25, 2009

    My Sandisk m240 does not show songs that were previously synced to the player.

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  • 51 Answers

Hi,
1. Make sure you Windows Media Player 11 (Goto Help --> About WMP --> v??) 2. If you do not have it, install it from this location: http://www.microsoft.com/mediaplayer  3. Change the Mode on Device: Go into Menu --> Settings --> USB Mode:Auto Detect/MTP/MSC  4. Select MSC and it should work. If it does not try Powercycling your device (turn it off and then turn it on). 5. Try other modes as well.

Posted on Jan 24, 2009

  • 1 more comment 
  • Sagayaraj Arulanandu Jan 24, 2009

    HI,


    Did you try removing the SD card and then connecting the device? I believe you are trying to view the tracks in My Computer. Did you try to view them in Windows Media Player?

  • Sagayaraj Arulanandu Jan 24, 2009

    Hi, 

    Keep the device in AutoDetect Mode and follow the instructions below:

    i. Connect your Device
    ii. Right click on My Computer and select Manage
    iii. Select Device Manager
    iv. At the right hand side look out for Portable devices and click on the + symbol to display your device
    v. Right Click on the device and select Update Drivers
    vi. Select 'No, not at this time' and click Next
    vii. Select 'Install from a list or specific location' and then click Next
    viii. Select 'Don't search, I'll choose the driver to install' and then click Next
    ix. Select 'MTP Device' and then click Next. This should install the device and then should be ready for use.

  • Sagayaraj Arulanandu Jan 24, 2009

    Hi, 

    Keep the device in AutoDetect Mode and follow the instructions below (for Vista):

    i. Connect your Device
    ii. Right click on My Computer and select Manage
    iii. Select Device Manager
    iv. At the right hand side look out for Portable devices and click on the + symbol to display your device
    v. Right Click on the device and select Update Drivers
    vi. Select 'Browse my computer for driver software' and then click Next
    vii. Select 'Let me pick from a list...' and then click Next,
    viii. Select 'MTP device (or you may/not have WPD Device)' and then click Next to install it. Hope you have it now in your Vista as well.

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1 Answer

How to delete songs


There's no way of directly deleting a song on the player. You need to do it either via Windows Explorer, or a music manager program which "syncs" to your player.

To delete a song via Windows Explorer, connect your Sansa to your PC, open up "My Computer" (or "Computer" if you're running Vista), and you should see your Sansa listed there. Double-click on it. If you then see "Internal Memory", double-click on that. You should then see a list of folders including "Music". Double-click on that, and you should see a list of songs. If you see a list of folders named after your Artists, double-click on the appropriate Artist folders to find the songs you want to delete. Select the song(s) and press "delete" on your keyboard.

If you use a music manager program such as Windows Media Player, Media Monkey or Winamp to sync music onto your Sansa, just delete the song from the music manager library or playlist(s) you're syncing to your Sansa, then do another sync.

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