Question about Microsoft Xbox 360 Console

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Xbox live ip address test fails

Im using a broadband access modem i plug into my compueter then plug in the ethernet cord to my computer the ip address test fails

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If you are using Windows XP or below, press START, click RUN and type "cmd". If you are using Windows Vista, press START, click the search bar and type "cmd". The command prompt should appear.
Type: ipconfig /all
Search the list for your network adaptor and make a note of the MAC address. 
Turn on your Xbox 360 and go to network settings. Select manual settings and enter the MAC address under the Alternative MAC address option. Retest the connection. If your computer is connected to the internet, your Xbox 360 will be too,

Posted on Jan 25, 2009

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2 Answers

Failed Ip adress for xbox live


First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

Apr 03, 2009 | Microsoft Xbox 360 Console

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Cannot connect ot xbox live my ip address test fails


if you dont have a router, you can either have the xbox or the pc conneted to the internet, not both. you have to have an eithernet cord or a usb 2.0 high speed usb chord that goes directly from the xbox to the modem. you cannot go from the modem to the computer then to the xbox.

Jan 24, 2009 | Microsoft Xbox 360 Console

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Ip address failed


In order to connect your XBOX 360 to your laptop (if the laptop is connected via dial-up), you'll need a cross-over ethernet cable. It's a special type of ethernet cable, which is typically the same price as a regular ethernet cable, but it allows two devices (in your case) to communicate with each other. Then, you'll need to configure your laptop to allow incoming connections via your Control Panel -> Internet Connections preferences.

Hope this help!
Robert W.

Jan 08, 2009 | Microsoft Xbox 360 Console

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I think you need to ring your internet provider and they will enable xbox live from their side. Its fairly simple and they will know what your talking about.

Oct 20, 2008 | Microsoft Xbox 360 Console

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it way be that your modem and/or router does not recognize the ethernet cord. the contacts on either the cord or port might be fried. try plugging the xbox cord into the laptop port if the laptop is hooked up by cord or try using a wireless adapter for your xbox if the wireless seems to work fine with your laptop.

Oct 11, 2008 | Microsoft Xbox 360 Console

10 Answers

Ip address for xbox live


ok, firstly i hate these problems.
first things first, switch your hub off (leave for 2 mins) switch back on, this may refresh the ip address, also switch your xbox off.. then try agian.
Get back to me and let me know what happens from here.

oh also are you connecting your xbox to the pc? or directly to your broadband hub? if you can connect it directly to your hub, this should solve any problems

Aug 07, 2008 | Microsoft Xbox 360 Elite Console

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the wireless adapter is when you have a wireless router,take off the adapter and plug the ethernet cord from the modem to your xbox

Jul 13, 2008 | Microsoft Xbox 360 Console

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2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
-Erk

Jun 18, 2008 | Microsoft Xbox 360 Console

3 Answers

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try resetting your router & modem.unplug modem,unplug router....plug up your modem wait 4 all the little lights 2 light up & then plug up your router.if that doesn't work i don't know ;)

Feb 16, 2008 | Microsoft Xbox 360 Console

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