Question about Hoover U6437-900 / U6439-900 Windtunnel Bagged Upright Vacuum

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Hoover 5470-900 no longer contacts carpet with beater brush

My Hoover WindTunnel vacuum no longer contacts the carpet with the beater brush and has very little suction for the carpet.
It works fine when I use it with the accessories.
I have replaced the beater bar and have taken apart the front plate pieces to make sure that there is nothing blocking airflow. While I have the front plate stuff removed, I checked for vacuum power at the point that the hose comes down and it is still very powerful.
No matter how low I set the height setting, the beater bar does not come in contact with the carpet.
It feels like I am dragging the unit across the floor without wheels, but nothing appears broken or unusual.
thanks for any help

Posted by on

  • estaszko Jan 31, 2009

    Are there any instructions for doing this repair available?

  • Anonymous Mar 18, 2014

    remove bottom plate to remove beater bar

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Your floor adjustment spring is broken there is a plastic slider and clip if it is broken the height adj will not work you should get a new vacuum because this repair can cost as much as a new vac.also this is a common problem with the hoover brand I would get a sebo or an oreck they have a great warrentty and you will more than likly never buy a other vac.

Posted on Jan 24, 2009

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I have as of yet found any repair guide for any of the Hoovers if I find anything I will let you know

Posted on Jan 31, 2009

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http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=783732
Generic problem for all Vacuums
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Posted by patarmao on Jul 14, 2008
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Hello,
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http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

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