Question about Lexmark E250d Laser Printer

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THE PRINTER HAS STOPPED BECAUSE THE PHOTOCONDUCTOR KIT

WHAT CAN I DO TO OVER RIDE THIS WITH OUT REPLACE IT

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  • 9 Answers

Here is how to reset the photoconductor kit counter:

1. Make sure the new kit is installed and the printer is turned ON.

2. Open the front panel.

3. Hold the Cancel button in until the front panel LEDs flash.

4. Close the front panel

Posted on Mar 26, 2009

  • mengech Mar 24, 2011

    Thank you so much for this information.It helped me.I had already made a decision to throw the Lexmark E250dn away.

  • dragoszaman May 16, 2011

    Yes, It works!. Thank you!

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5 Suggested Answers

  • 1 Answer

SOURCE: Clearing message after "replace photoconductor kit" message came on

To reset the photoconductor page count:

  1. Turn off the printer.
  2. While the printer is off, press and hold the Select (pattlnk_1262005_1956-enus20772_selectbuttonicon_t64x_en_us.gif) and Return (pattlnk_1262005_1950-enus21096_returnbuttonicon_e340e342_en_us.gif) buttons on the operator panel.

    pattlnk_1262005_208-enus21096_oppanelbuttons1_e340e342_en_us.gif

  3. While keeping both buttons held down, turn the printer back on. Keep holding down both buttons until the printer screen displays Performing Self Test or CONFIG MENU.
  4. Release the buttons when you see either of these messages.
  5. If Reset PC Cnt does not then appear on the screen, press the left or right menu button until it does.

    pattlnk_1262005_2017-enus21096_oppanelbuttons2_e340e342_en_us.gif
  6. Press the Select button once. The message Resetting PC Cnt Value should briefly appear on the screen, indicating that the photoconductor page count has been reset.
  7. When the display shows CONFIG MENU again, power off the printer.
  8. Wait five or more seconds and then power the printer back on. NOTE: Do not hold any buttons down when powering on the printer during this step.

    The photoconductor page count should now be reset. At this point, it is recommended that you print a menu settings page to confirm this. Do the following:
    1. With the printer at the Ready status, press the left or right Menu button until UTILITIES MENU appears on the screen.
    2. With UTILITIES MENU on the screen, press the Select button once. A new menu should appear.
    3. If Print Menus is not displayed on the second line of the screen, press the left or right menu button until Print Menus appears.
    4. Press the Select button once. The message Printing Menu Settings should appear on the screen and the printer will print out one to three pages of printer settings.
    5. Look for a heading labeled Cartridge Information on one of the menu settings pages.
    6. Under Cartridge Information, look for the word Photoconductor. Confirm that the level of the photoconductor says OK or is close to 100%.
    7. If the photoconductor is still reading low, try printing 10 - 20 more pages.
    8. Print the menu settings page(s) once more. Confirm that the photoconductor level is now at OK or close to 100%.
    9. If the photoconductor continues to give a low reading, repeat this entire procedure again from the beginning to reset the counter once more.
    10. If the photoconductor reading is still low after two attempts to reset the counter, the printer may require service.

Posted on Aug 22, 2008

  • 300 Answers

SOURCE: I have a Lexmark E232

To reset this error, open the front door then press the cancel button for 3 seconds - all lights will cycle, close the front cover. The counter is now reset
You should of had some instructions that came with the new photoconductor kit that shows you how to do this.
Hope this helps.

Posted on Sep 03, 2008

  • 1 Answer

SOURCE: the printer has stopped because the photoconductor

After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button cancel_button_0.jpg until all lights flash in sequence.

http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum

Posted on Apr 09, 2010

  • 1 Answer

SOURCE: I have a lexmark e250dn

Turn off the printer Open front door Press and hold "Continue" (big botton) and turn on the printer until the Help indicator (!) light is orange Press slowly 5 times Cancel botton: Toner/Drum light and Continue must be turned on. Press and Hold Continue Botton until all Leds flash quickly. Turn off the printer Wait 5 seconds Turn on the printer. Enjoy
Salu
LeoZero1

Posted on May 19, 2010

  • 53 Answers

SOURCE: Photoconductor kit? Dell 1700 printer

The photoconductor kit is another word for the drum or imaging drum. All three words refer to the same part.

Here is a link from the Dell site for this model.
http://accessories.us.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=dhs&sku=310-5404

Once you replace the drum, the printer has to be manually reset. If this is not done, the printer will continue to give this print out. By resetting it, the counter is set back to zero. The drum is good for around 30k prints.

From the Online Manual for the 1700, to reset the counter:
http://support.dell.com/support/edocs/systems/1700n/en/index.htm#online_documentation

To reset the counter, press and hold the Cancel button until all lights flash in sequence.

NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer and void your warranty.

Posted on Jul 09, 2010

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1 Answer

I replaced my photoconductor and now my printer won't print. The toner button and ! button flash.


The photoconductor kit's drum is full and needs replacing. The printer will not print any more pages until the photoconductor kit is replaced.

Click on the link http://bit.ly/oD75Kw to see instructions on to replace photoconductor.

For further assistance, please contact Lexmark Technical Support

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Replace pc unit problem on Lexmark W840 Laser Printer


Here is an excerpt I found from the W840 user manual. Looks like you need to change the photoconductor kit. Here is the link for the user manual: images.lexmark.com/publications/pdfs/w840/eng/ug.pdf
To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor kit has reached approximately 60,000 pages (Letter/A4). The message 84 Replace PC Unit is displayed when the printer reaches this point. If the Toner Alarm setting is set to Single or Continuous (default is Off), the printer automatically notifies you before the photoconductor reaches this point and displays the message 84 PC Unit Life Warning. To avoid having the printer stop operating, replace the photoconductor kit when you first receive the 84 PC Unit Life Warning message. Once the photoconductor kit has been replaced, normal printer operation resumes

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How to reset PC kit e332n


To reset the PC page count, while the printer is on, open front cover then press the cancel button.
NOTE: The photoconductor page count should be reset only when a brand-new photoconductor kit is installed. Resetting the page count without replacing the photoconductor kit could cause the photoconductor to operate beyond its intended life and thus create print quality issues.





Oct 01, 2010 | Lexmark E332n Laser Printer

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Photoconductor kit? Dell 1700 printer


The photoconductor kit is another word for the drum or imaging drum. All three words refer to the same part.

Here is a link from the Dell site for this model.
http://accessories.us.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=dhs&sku=310-5404

Once you replace the drum, the printer has to be manually reset. If this is not done, the printer will continue to give this print out. By resetting it, the counter is set back to zero. The drum is good for around 30k prints.

From the Online Manual for the 1700, to reset the counter:
http://support.dell.com/support/edocs/systems/1700n/en/index.htm#online_documentation

To reset the counter, press and hold the Cancel button until all lights flash in sequence.

NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer and void your warranty.

Jun 18, 2010 | Dell 1700n Laser Printer

1 Answer

Photoconductor kit


you must reset the error message; find the explanation in the photoconductor kit package

Sep 29, 2009 | Lexmark E238 Laser Printer

3 Answers

How do i reset a new photoconductor in lexmark e450dn.


According to Lexmark E450DN service manual;
1. Turn off the printer.
2. Press and hold Checkmark and Right Arrow buttons.
3. Turn on the printer.
4. Release the buttons when 'Performing Self Test' displays.
The message CONFIG MENU displays on top line of operator panel.
5. Scroll down and select 'Reset PC Cnt.'

Sep 25, 2008 | Lexmark Printers & Copiers

3 Answers

I have a lexmark e250dn printer. Today the printer has stopped working. The help ! indicator on the printer is an orange color as well as the toner/and drum indicator is an orange color.The ready indicator...


Here is how to reset the photoconductor kit counter:

1. Make sure the new kit is installed and the printer is turned ON.

2. Open the front panel.

3. Hold the Cancel button in until the front panel LEDs flash.

4. Close the front panel

May 25, 2008 | Lexmark Printers & Copiers

3 Answers

Lexmark E238 Laser Printer


Here are the steps to reset the page count on a Lexmark E234, as described here:
  1. Power the printer on and get it to the Ready state.
  2. With the printer on and in the Ready state, open the front cover.
  3. Press and hold the Cancel button until all of the lights begin flashing up and down.
  4. Release the Cancel button and close the door. The photoconductor count should now be reset.
Hope that helps!
-MetaB

Aug 12, 2007 | Lexmark E238 Laser Printer

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