It sounds like a door switch problem, I have seen where they break loose from mount and door pushes switch inside. or the switch my be faulty and showing open all the time. I think u can reach the switch through the top of the washer two screws in the back will allow the top to slide back and up to remove.
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Your Maytag Neptune Washing Machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle. Door lock monitor switch in door lock mechanism unable to communicate to control board the door is locked. 1.Check wire connections in harness leading from machine control board to door lock mechanism.2.Check solenoid and door lock enable switch in door lock mechanism. 3.Replace responsible component.
This means the washer isn't detecting that the door is shut properly. This could be either a fault with your PTC sensor in your lock, or your main control board. There isn't a way to test which is actually bad so start with replacing the door latch assembly first since it's cheaper.
You can try either prying the door open and then replacig the door switch which is probably what caused the problem in the first place. Or try unplugging the machine for several hours, press and hold power button for a few seconds, wait half hour more, plug back in to see if it resets itself.
Be sure to unplug the washer before attempting any troubleshooting. On the Maytag Neptune the "OP" code indicates a problem at the door switch. These washers have a common problem associated with this code. The door isn't completely waterproof and allows water to get into the area where the lid switch is, corroding the electrical contacts and wires. Use a putty knife or screwdriver to open the top of the machine to access the door locks. Look for any broken or corroded wiring connections and reseat and clean as necessary. Test the switch using a multimeter or ohmmeter. Check for continuity. A lack of continuity will indicate a faulty switch. Sure hope this helped and best wishes.
If your door latch wax motor actuator pin color matches the body color (brownish color) then you have the defective wax motor and it needs to be replaced. See www.neptunewaxmotor.com for step by step disassembly photos. Then, I would check the machine control board (located behind the timer in upper console) for a burnt resistor, R11 which is located near the left circuit board mounting slot. If the R11 is burnt you can try the STAGE 1 repair kit, which includes a new R11 resistor and Q6 triac and wax motor or you can purchase a new control board. Don't forget to unplug machine when servicing your Neptune.
You can try to solder the new R11 and Q6 into the machine control board as there is a video on the above mentioned site that shows you how to perform the R11 and Q6 replacement. Another option is to call local t.v. repair shops and see if they will replace the components for you for a nominal fee. I hope this helps
Problem may be with door switch and not the door lock. If you are able you could try to locate the switch and jump the two wires together to see if the od code goes away. Even if it works you should not leave it that way but get a new switch and replace the faulty one.