To access the pump drain filter, follow the instructions in the link provided:
http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front
It is recommended by the manufacturer that if the pump still does not operate correctly after cleaning, to replace it. It does not take much to damage the motor and impeller of these small drain pumps.
The water fill problem is usually caused by a water inlet valve that is not shutting off properly. To access the fill valve solenoids follow these steps:
1. Unplug the washer.
2. Remove the top panel of the washer by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, and then off.
3. The inlet valve is located at the left rear of the washer (as viewed from the front). This is where the fill hoses attach.
4. A resistance reading of the valve solenoids should be between 750 and 850 ohms.
If you live in an area that has hard water, or if you use well water it is common for sediment and/or deposits to accumulate in the water inlet valve and cause
problems with either filling or shutting off. you can attempt to remove the valve and clean it to see if this will correct the problem. Use white distilled vinegar to submerge the plastic portion of the valve in. DO NOT submerge the electrical contacts. Sometimes soaking in vinegar will dissolve and remove hard water deposits and sediment. If you wish to simply replace the valve, follow these steps:
1. Leave washer unplugged and remove electric connections to inlet valve.
2. Shut off water supply and remove fill hoses from the back of the washer.
3. Remove the dispenser hose from the inlet valve and remove mounting screw(s).
4. Install replacement valve in the reverse order of the steps provided.
Replacement parts can be purchased
on line at searspartsdirect.com, repairclinic.com, or appliancepartspros.com. All three sites have great service and
offer competitive pricing. I would recommend checking with all three sites for the best price. Use your model number to initiate your search.
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