Question about Polycom SOUNDSTATION2 AVAYA 2490 CONFERENCE PHONE EXPANDABLE (230516375001)
LCD Display on our new Polycom SOUNDSTATION2 AVAYA 2490 CONFERENCE PHONE keeps flashing "INITIALIZING" it never goes to "READY". What can i do to get this fixed?
Posted by Anonymous on
Verify that it is properly connected. The first time I installed this device I connected the wall jack line cord to the port on the interface device that had a phone symbol. I assumed that was for the phone line. Actually it is if you want to connect a standard phone device in tandem to the polycom. The wall jack line cord must be connected to the interface device in the port that has a network looking symbol. It is located on the other side of the device next to the a/c power cord.
Posted on Mar 27, 2012
It needs to be plugged into a properly configured Avaya Definity digital port / wall jack. (NOT a regular telephone line as this can damage the polycom!!!) Does another Avaya digital phone work in that jack? If it does then call polycom for a RMA and eturn the phone under warrenty. If another Avaya digital phone does also does not work you need to check the PBX configuration or there is a wiring error at the jack or the PBX.
Posted on Jul 14, 2007
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Posted on Jan 02, 2017
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