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New laptop won't recognise my modem

I have purchased a new laptop and want to install mat speedtouch 330 modem, unfortunately the installtion disk is damaged.

I have installed the latest Drivers via my flash drive but the new laptop cannot find the modem when I try to install them.

Is here any way I can download what is required on my current laptop and transfer it to my new machine?

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  • knight_mike Jan 24, 2009

    Vista home premium, I have another laptop running Vista and it works with that, the new machine doesn't appear to see the modem despite loading the latest drivers.

  • andrew911 May 11, 2010

    are the drivers the same on both vista,s

  • andrew911 May 11, 2010

    what windows are you runnnng on your lap top

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Posted on Jan 26, 2009

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Usually with the speedtouch 330s they initally did not like vista, there was a patch that you can get from the speedtouch website, if you can not get the drivers to transfer onto your flash drive, put them onto a cd, or another suggestion is contact your ISP, they may be able to provide you with a new disk or if not push them to get a new modem, say yours has packed up, sounds like either Tiscali, or Homechoice i think that they used them modems, if you threaten to cancel your contract they will bend over backwards for you, lol

Posted on Jan 25, 2009

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