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Epson can receive but not send faxes on Frontier line

Last month I was able to send faxes to a federal government office without a problem. This month I am having a problem sending faxes. I receive faxes as before. We have Frontier as our ISP and analogue phone line provider. I have DSL filters on the line. The fax machine calls and I can hear the ring and pick up but nothing else happens. If I dial the number from the handset I get the fax sound. ECM is off.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 77 Answers

SOURCE: Epson Aculaser CX11NF won't receive faxes

Change your incoming mode from "autoswitching" to "TAM" (TAM is short for telephone answering machine" Press the "Setup" button on the control panel Use down arrow twice to select "FAX SETTINGS" Press the right arrow once The FAX SETTINGS menu appears Press the down arrow twice to select RECEPTION SETTINGS Press the right arrow once Press the down arrow unit INCOMING MODE appears in display Press the right arrow once Press the down arrow until TAM appears in display Press the right arrow once. That should do it for you If I got lost somewhere, it is in your Operator's manual - look in the index for TAM Hope it helped Ed

Posted on May 23, 2007

Basti
  • 1447 Answers

SOURCE: Epson ACULASER CX11NF incoming fax problem

Try this:

Unplug line from back of printer

Set the Incoming mode to autoswitching
set DRPD to Off so that it will recognize all incoming calls

** if possible call your telephone company and set a distinctive ring pattern for phone calls

replug cable on line port at the back of printer

then ask someone to send you a fax...

Posted on Feb 22, 2008

Basti
  • 1447 Answers

SOURCE: cannot send out faxes

Directly from the wall, phone line should be connected to to Line port at the back of the printer and answering machine should be connected to EXT. port from the back of the printer. Make sure on the fax setting on the printer that you have all the info already ( ur number and stuffs), communication setting on the printer, drd set to all, ecm to off, v.34 to off, rings to answer 6 and dial tone detection to off. and answering machine distinctive ring pattern should be set to 4rings.

And since you are using DSL make sure that line from wall should have a filter then connect it to LINE port at the back of printer...

Posted on Apr 06, 2008

gremlin11
  • 78 Answers

SOURCE: Epson cx11 outgoing fax problems

This is not an issue with you unit, this is an issue with your phone line. get your service provider to check the line. also remove the line from your fax and put a standard phone on the end, try to make a call and see what happens. if the same result occures, there is an issue with the line and not the fax.

Gremlin11

Posted on Dec 10, 2008

FixinFax
  • 3085 Answers

SOURCE: my Epson bx300f cannot send faxes, just says no dial tone?!!!

ALL fax machines are ANALOG devices and will not work on a DIGITAL PHONE LINE.

Posted on Jul 07, 2009

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I have a Epson all in one printer, scanner, fax etc. and when I try to send a fax I get busy report.


Try to send a test fax to HP's fax-back line:
1-888-HP FAX ME

You can send a blank page and if they receive it they'll send you a fax back confirming it.
If you can send to HP then whoever you tried to fax to earlier is having an issue or the number you have is wrong.

If you cannot send to HP then there's an issue with your line/machine.
You would then start troubleshooting by hooking up a phone to that jack you have your Epson plugged into and seeing if you get a dial tone.

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Yes, you must set up your fax machines like this: The receiving fax must be set to auto receive and the telephone line must be inserted in the "line" input. A line must then be connected from the "Tel" to the "Line" of the Transmitting machine, which must be set to "manual receive." This is not really a satisfactory way of doing things as you can't send and receive 2 machines on the same line together. A much better way is to have 2 lines. with a machine attached to each. Get the tel company to put "No answer transfer" on the line as an accesory. Give them the number of the fax machine that transmits. Make it "manual receive" Now you have a versatile system that you can also use the office telephone with.

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Every fax will have a setting to stop and start the ability to receive faxes. Without your model number I can't guide you to the exact place, but look in your manual, under SETUP.

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you need to check how the fax machine is setup for receiving faxes. i recommend you try it first without the answering machine, to see if it works. if it doesnt, then it has to do with the auto answer or the number of rings not set right, if it does work, it could be that you need to set it to check for fax while the answering machine is answering, check the manual under answering faxes.
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1 Answer

Our Epson Sylus CX9400Fax Series is not receiving or sending faxes. We have already done the phone call to India thing for 90 minutes. All settings were changed and tested. They are now back to factory...


Ok, here's a check list for you.
SENDING

Check the following:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • Make sure that your recipient's fax machine is turned on and working.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication, then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.



RECEIVING


Try the following if you can't receive a fax:

  • Make sure the phone cable is connected correctly and verify that the phone line works by connecting a phone to it.


  • To receive faxes automatically, make sure the Auto Answer light is turned on. To turn it on, press the Auto Answer/Space button.

    cp_display_142_er.gif



  • Make sure paper is loaded.


  • If you connected the Epson Stylus CX to a DSL phone line, you must install a DSL filter to the line or you won't be able to fax. Contact your DSL provider for the necessary filter.


  • If your phone line has static or other noise problems, turn off the ECM (Error Correction Mode) setting and try faxing again.

    Follow these steps to turn off the ECM setting:

    1. Press Setup.


    2. Select Fax Settings, then press OK. You see this screen:


    3. cp_display_141_er.gif

    4. Select Communication then press OK.


    5. Press cp_button_44_er.gif and select ECM. Then press cp_button_42_er.gif and set it to Off.


    6. Press OK.

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1 Answer

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Unfortunately, you can't just plug your fax machine into your phone line and start sending/receiving faxes. Look through your fax machine's manual regarding the distinctive ring service. Good luck!!

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