Question about Dyson Dc34 Animal Handheld Vacuum With Longer Run Time For Pet Owners

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Handheld dyson animal keeps dying out even though it charged

After being charged it will work for a few seconds and then die, you have to give it a few more seconds and it will work again briefly. Have washed filter and cleaned it all out.

Posted by Anonymous on

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6ya6ya
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Posted on Jan 02, 2017

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rustysheriff
  • 344 Answers

SOURCE: Dyson cleaner keeps cutting out, no blockage found, filter clean.

1. Check the on/off button these can also be troublesome and if you've stood on the cable once or twice you could have a break in the wire and it's shorting, check by turning on and wiggle cable around where it enters machine.
2. Faulty thermocouple, it is held in a white plastic housing screwed with one T15 torx screw to the motor housing. You could replace it but I just shorted mine with some wire and it hasn't failed since and more importantly not caught fire yet!

Posted on May 28, 2009

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messstat
  • 365 Answers

SOURCE: Smelly Animal Bagless Dyson

You've cleaned up urine...somehow. To remove that odor, go to a local flea mkt or store that sells essential oils and buy "Citronella" (smells awesome) 1/2-1oz. bottle will last forever. Add 4-5 drops to the paper filter element - smell gone!
Good Luck

Posted on Jun 21, 2009

  • 1 Answer

SOURCE: Not holding charge

Ok, folks.. I just posted my own problem with the battery not holding it's charge..but, we fixed it ourselves.. take the motor loose from the canister , remove the filter and in the back are two contacts.they are two screws at the bottom one on each side... get out your pencil with a GOOD eraser and clean those contacts!..clean around them both and the contact (silver spot at the bottom) and you're good to go!!

Posted on Oct 23, 2009

Vac Belts
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SOURCE: Dyson makes smell

You need to replace the belts. When they are worn they put off a smell. Here is the belt you need:

Dyson DC14 Belt

Posted on Feb 11, 2010

Dysonteam
  • 167 Answers

SOURCE: My dyson DC16 constantly shuts off even when

Hi its Darran at Dyson.

From your description of the problem, it sounds as though there is a problem with the battery.

Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 20, 2010

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1 Answer

My Dyson DC35 stalls. I've thoughly clean it, so it's not a clog problem


1st make sure battery is fully charged.
Next, wash the filter, just follow the instructions in the manual.
If the filter is clogged the motor will try to run but then cut out to protect the motor from damage.

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My Dyson DC35 handheld won't charge. The light on the charger won't even turn on and it is only 7 months old.


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My Dyson DC31 runs for a few seconds then cuts out and won't work at all. It is fully charged. We bought it just over 2 years ago and it has worked perfectly until now. It is clean and has no apparent...


Hi Jean, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC31. If it cuts out in use when it's fully charged, we'd need to take you through some quick diagnostic checks when you have the machine at hand. This will help our experts determine what may be causing the issue.

Please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Aug 04, 2013 | Dyson DC31 Animal Bagless Handheld...

1 Answer

My handheld dyson is not working - initially it was cutting out after only a few mins then seconds now it won't work at all despite showing green light ??


Hi there, it's Jack at Dyson.

I'm sorry to hear your DC31 Animal is only working intermittently. When fully charged, this machine should have a maximum runtime of 10 minutes, or 6 minutes on the maximum power setting.

There are several factors which could cause this, and to determine what's at fault we'd need to take you through some quick diagnostic checks when you have your machine to hand. The machine would also need to be fully charged, so please make sure it's had 3.5 hours to recharge before calling us.

You can reach our freephone customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US). Our experts will be happy to help further.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 07, 2013 | Dyson DC31 Animal Bagless Handheld...

2 Answers

Dc 31 animal: even when fully charged keeps cutting out. stop for a moment & it starts then stops. Filter cleaned & checked.


Hi there,

Sorry to hear you're having difficulties with your DC31 Animal. It's probably best if you get in touch with us directly, so one of our experts can run through some troubleshooting over the phone with you to identify the cause of the issue. They'll be happy to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Aug 28, 2011 | Dyson DC31 Animal Bagless Handheld...

1 Answer

Dyson DC16 keeps cutting of after 2to3 seconds tried removing the small three leg resister and joint A and B together but still didn't work can any one help with this problem


Most likely it is your battery. the lith ion batteries die out over time. That is on of the symptoms of an old battery. Did you call Dyson? They have a 5 year warranty

May 06, 2011 | Dyson DC16 Root 6 Bagless Handheld...

2 Answers

My dyson DC16 constantly shuts off even when battery is fully charged. I cleaned the filters to see if that was the problem. It only runs for a few seconds before it shuts off. It will run intermittently...


Hi its Darran at Dyson.

From your description of the problem, it sounds as though there is a problem with the battery.

Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.

Kind regards
Darran
Dyson Customer Service

Jan 31, 2010 | Dyson DC16 Root 6 Bagless Handheld...

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