Question about Dorel Alexander

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A piece broke

There is plastic piece that supports and allows the front part of the crib to swlide up n down. where can i purchased that broken piece. that piece is located on the bottom left in the front.

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  • Anonymous Jan 27, 2009

    i have the same problem. what do i need to do



  • Anonymous Jan 31, 2009

    Mine is missing entirely

  • jamilla82 Feb 23, 2009

    I also have a problem with the same piece. It was apparently broken while being stored in our basement. We've tried gluing it back together but it's not working out well.

  • schodan Feb 24, 2009

    I have the same problem. I e-mailed the company and they need the model number for the crib. Since it was purchased in 07 we no longer have the packaging. So does anyone happen to know the model number of the Cherry Sleigh bed. It would be greatly appreciated.

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I just purchased this crib from craiglist for my daughter and future grandson. We broke the plastic track assembly on the lower left front. I just now called the customer service number and they are sending me the complete assembly and when I told her it had one stripped out bolt, she is including a complete hardware package. Didn't cost me one penny! Now that is true customer service!!!!! This is for the 3 in 1 sleigh crib, Model No. DASE5009. The customer service number is 800-295-1980. Their hours are 8am - 5pm est M-F. Hope this helps!

Posted on Mar 11, 2009

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Here is the number for the company 1800-295-1980

Posted on Feb 19, 2009

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I also have the 3 in 1 crib made in 07 with model number DA1614B3 and i need help looking for the piece that converts it to a daybed

Posted on Dec 01, 2009

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I also have the cherry sleigh 3 in 1 crib bought in 07. That model number is DA1614B3.

Posted on Mar 23, 2009

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