Question about Dell Inspiron 530 Desktop Computer
We have a brand new Dell Inspiron 530 with windows vista ultimate and 2 gb of memory and other essentials. It will completely shut down by itself without warning, but not when in use, it only shuts down when no one is using it.
I have disabled hibernation, put never on the any settings to shut pc off when pc is not in use(power settings) and there is no viruses or spyware on the pc.
I dont believe it is hardware related cause when I boot the pc and have it on the windows splash screen and dont enter the password to enter the OS the pc will not shut off, or if I go into the bios and leave it on, again it will not shut off.
It only shuts down when the pc is in windows and not in use, So I know its a software setting or glitch but cant seem to figure out where or how to fix this.
I was curious if there was some sort of registry setting to either tweak, alter or etc. to fix this annoying issue.
It came with trend micro internet security and I installed the logitech quickcam pro 9000 webcam, skype and a HP officejet 7410 all in one printer but other than that I have not installed any other software, but did install one more gb of memory that dell shipped out that they forgot to install, but dont think thats the issue cause I ran memtest386 and the memory diagnostics that comes with vista and all seems clean.
Any help with this would be greatly appreciated.
To get to the Event Viewer, click the start button and in the search box at the bottom, type
and press Enter. Click Windows Logs and check the Application and System logs for any errors that occur when the computer shuts down.
If your computer was fine before the RAM upgrade, take the RAM back out and leave it alone for a while to see if it shuts down.
Also, change your screensaver.
Posted on Jan 25, 2009
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