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Scratch dics play good dics go to open tray - Microsoft Xbox 360 Console

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Put soap on the disc and put it under hot hot water thats how i got mi games to get back workin

Posted on Jan 24, 2009

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My xbox keeps scratching all discs and wont play them.also tray is loose .when disc is in the screen says reading then makes a noise then says open tray


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 02, 2010 | Microsoft Xbox 360 Console

3 Answers

My 360 will not read my disc even tho they are clean


The optical drive on the xbox wears over time. Call 1-800-4MYXBOX and get a repair scheduled.

Aug 03, 2009 | Microsoft Xbox 360 Console

2 Answers

Scratching the discs plays some scratched others


This is a known issue. You have to contact Microsoft or if you bought it at a store with a warranty, you can take it there to exchange it.

Jul 09, 2009 | Microsoft Xbox 360 Console

1 Answer

Open tray error of a different kind


Look on the game makers website and see if they know of issues with that game.

Mar 13, 2009 | Microsoft Xbox Console

1 Answer

My xbox 360 wont let me play shaun white snowboarding but it will


if u can play other games, the game is faulty, take it back and they will give u a refund provided u have not caused the scratches purposefuly like dropping it

Dec 26, 2008 | Microsoft Xbox 360 Console

3 Answers

My xbox 360 keeps puting scratches on my games


check to see if anything is obscuring the disc tray on opening and closing.
If there isnt check the disc make sure its smooth and flat no bumps and not bent

if there is noises like grinding when playing it may be a part inside causing this

i suggest calling xbox because i dought u want to risk doing this to other games.

please rate. thank you

Dec 17, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360


If the marks are a solid ring on the disc all the way around, then it is the laser scratching the disc. If it's just random scratches, I'd say that the disc is sliding on the tray as it's spinning. In either case, as long as you haven't opened the 360, send it to MS for repair.

Jul 25, 2008 | Microsoft Xbox 360 Console

1 Answer

Open Tray/Close Tray


the xbox is rejecting the game, due to read type. best thing you can do is send it in to Microsoft, if you still have the warranty (which you probably do)

Jun 11, 2008 | Microsoft Xbox 360 Console

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