Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

1 Answer

Phone won't go into voicemail, only fax mode

Before I moved into my new place people could leave messages on my voicemail. But now for some reason they can't. I have triple-play (phone,catv,internet) and although I called catv company they said it was a default in fax machine. Even with the fax machine off, my phone won't go into voicemail. What could be the problem?

Posted by on

  • thelionking1 Jan 28, 2009

    o.k. I set printer to receive faxes only and I still have the same problem of no voicemail. My phone jack has 2 ports, one straight to my phone and the other to my fax. Are my wires crossed or does it matter?

  • thelionking1 Jan 30, 2009

    I have time warner triple play. does my computer have to be reset to the fax for some reason? i"m still trying to figure this out. thanx

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 124 Answers

Your cable company is correct. Your printer is set to the phone/fax mode which allows the machine to be act as a phone or fax. It can tell the difference between an incoming voice call and an incoming fax. You should set your printer to Fax Only. Here's how:

  1. Push the menu button
  2. Press 0 (zero)
  3. Press 1 (one)
  4. The display should now show fax only.
  5. Press Ok.
To review what we did:
We set your printer to only recognize faxes when they are sent. Voice calls will now go through to your voice mail, if you do not answer.

If my assistance has been to your satisfaction, please rate my service. Thank you for using Fixya.com

Posted on Jan 28, 2009

  • Bernie Thames
    Bernie Thames Jan 30, 2009

    Do you have a Vonnage phone with a separate phone line? The connection is is a little different with their phone system. I'd appreciate the opportunity to help further. Thanks!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

We have a Uniden DECT 6.0 series phone and voicemail service through AT&T. For some reason, the base answering system has been picking up calls, seemingly at random. Sometimes the base picks up, s


Hi Jessica,

I would suggest contacting Uniden rather than AT&T. I included their contact information below as well as 3 issues that may be going on here.

Uniden Technical Support
1.800.297.1023
M-F 8:30am-11:45pm CST & 2:30pm-4:45pm CST
Ask a Question: http://mycusthelp.net/UNIDEN/_cs/QuestionAsk.aspx?sSessionID=&

1. Are you getting messages? If not, the voicemail may have set to "Announce Only." This means the Answering system will answer the call, but will not allow callers to leave a message. If so, there may be an LED "A" lit up on your base. You can change this setting in the Answ setup --> record time.

2. Does it occur after a particular number of rings? You can set the voicemail to answer after 2, 4, or 6 rings. This may be the problem.

3. Does the phone ring at all? It is possible the phone is in Silent Mode. You can set silent mode to last anywhere between 1-9 hours or keep it on all the time. If it is set to a particular number of hours, the phone will exit silent mode automatically. If not, you need to hold # to deactivate it. I don't think you can set silent mode to turn on automatically on a schedule, but this is something you could ask Uniden about.

I hope that helps. Good Luck!

Jan 08, 2014 | Uniden D16602 Twin Cordless Phone

1 Answer

I have a Brother Fax 2820 at home. It is connected to a TAD. I want an external fax machine to send and bypass the voicemail greeting and print the fax. I thought I set the machine to TAD. Any other...


try this paul. hook your phone line from your wall jack to your "line" jack on your fax. then run another phone line from your "external" jack on your fax to your "line" jack on your TAD. now, make sure your fax machine is still set to TAD. here is whats important...set your TAD to 4 rings or less. 2 is the recommened setting. also very important...when you record your outgoing message on your TAD, make sure you leave about 5 seconds of silence before you start recording your message. the reason for this is the fax machine needs to "hear" the CNG tones that originate from the sending fax so that it knows its a fax and then can take over the call. if it doesn't hear those tones because of noise (voices, etc), it will let call go to TAD. you can try to set your TAD to 4 rings, but that doesn't leave much time for fax to "hear" these tones. if you set to 4 and don't get all your faxes, try lowering the setting to 2 or 3 rings.

good luck and hth,
razors

Mar 02, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

I cannot receive faxes. I have a voicemail set up on my phone that is in use. I would like to use the 1050 as a phone and a fax machine only. I will settle if I could only use it as a fax machine. I have...


If you have a voicemail set on the same line then you may only be able to use either the fax or the voice mail if you want to the fax then change the rings to answer on the fax to 2 (setup button->basic fax settings->rings to answer->press ok on 2) keep the mode to auto mode. However if you want to use both the voicemail and the fax on the same line you might have to get a DRP (Distinctive Ring Pattern) from you telephone company.

Jun 10, 2010 | HP 1050 Plain Paper Inkjet Fax

1 Answer

Voicemail icon will not go away after i delete my voicemail how can i get that to go away?


This happens to me A LOT. It seems to help to delete voicemail messages when I have more than 3 signal bars. To get rid of the Icon you have to leave a voicemail on your phone, use someone elses phone and just leave a message, it should vibrate like it has a new voicemail but the count shouldn't go up, then just delete the message when you have close to full bars.
Goodluck!

May 21, 2010 | HTC Touch Pro2 Smartphone

1 Answer

I have a Motorola V365 phone. For various


Contact your service provider and have them re-set your email account. After that, you'll press & hold the 1 button on your keypad and set up your email as if it were new.

Apr 26, 2010 | Motorola Mobility V365 Cellular Phone

1 Answer

Can I set up to receive fax or leave a message on the same line


You need to connect answering machine to the external phone jack on the All-In-One. Then press button Auto Answer. More info at http://www.lexmark.com/publications/pdfs/2007/4200/ug/en/frameset.html

Jun 25, 2009 | Lexmark X4270 All-In-One InkJet Printer

1 Answer

Is there a way for the M7310 to indicate that you have a message?


There is no History button that I know of ~ on the system...

But - the message waiting indicator is not working?
Ok, try this to fix the message waiting... leave a voicemail for yourself or get someone to leave a message. FEATURE 1 and your extension...

-> if the light is Not flashing try FEATURE #806 this shuts off static time and date, for some reason this can shut off the message waiting indicator.

Mar 20, 2009 | NorStar Meridian M7310 Phone

1 Answer

Pixma MP530 Fax Problems


I am having a similar problem. You do have to connect your phone to the jack in the machine in the "Phone" jack slot, as well as have another line out to the jack in the wall in the "L" slot. That is all I know. I am having problems with my voicemail. Either I can received voicemail, and no faxes, or faxes, and no voicemail (fax picks up at specified number of rings). It is EXTREMELY frustrating. The machine is *supposed* to be able to discern between phone calls and faxes..and that is not happening.

Have you come across a solution? Aghhhhh!


Sep 13, 2008 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Help


PLEASE CHECK WEATHER  THE RECEIVING MODE IS ON TAD/FAX ?
ALSO THE DRPD MODE IS CORRRECTLY SET OR NOT?

THESE SHOULD RESOLVE THE PROBLEM.

HAPPY FAXING

OMNIPRESENT

Oct 15, 2007 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Setting the voicmail


Voicemail or telephone answering device (TAD). There is a BIG difference. Voicemail is product of your telephone service provider. If you have voicemail, most providers have a solution to this that you must arrange through them. If you have an answering machine, you can set your Brother to TAD mode. In TAD mode, if your answering machine picks up, (you must set your answering machine to answer in less rings than your fax), your fax will "eavesdrop" to listen for the fax tones from the sending machine. If it hears these tones, it will disconnect your answering machine and accept the incoming fax. If it does not hear the tones, it allows the answering machine to record the incoming message. If you are home. If you answer the call and hear a tone every 2.5 to 3 seconds, that signals an incoming fax. Simply touch *51 on the keypad of the phone you picked up on. You will hear some shrill tones. That is your fax machine attempting to receive the incoming fax. Hang up the phone you are on and it will receive the fax. In any case, make sure that the receive mode is NOT set to AUTO. Set the receive mode to TAD or MANUAL. If these instructions were not clear enough, let me know and I will send you DETAILED instructions. You can find the manual here: http://www.brother-usa.com/Data/Documentation/Fax/User/UM_FAX2820_FAX2920_MFC7220_MFC7225N.pdf If you need additional assistance, please let me know before you rate this solution. Ed

Jun 29, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Brother Multi-Function Center  MFC-240C All-In-One InkJet Printer Logo

129 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

James Cagle
James Cagle

Level 2 Expert

453 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...