Question about Star Micronics TSP100 Thermal Printer

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My Star tsp100(143) cutter prints 2 copies instead of 1 even though the settings are set to 1 copies. Tried paper size letter, 72mm and 51mm, still prints 2 copies. Please advice. Thanks

OS: Windows XP Reinstalled driver but problem still exist.

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  • brainchild Jan 18, 2013

    Thanks for the help everyone, It's been resolved.

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Star SP 2000 Printer

Make sure the dip switches are set identical on each printer. Use your old printer as the example They are located at the bottom of the printer near where the interface cable plugs into the printer.

Posted on Feb 23, 2009

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SOURCE: My social club has bought

Try the driver from here: http://www.starmicronics.com/supports/starlegacydrivers.aspx#SP2000 . Extract the file from the zipped download (just right click and choose Extract All). Then either install with an exe file in the folder or use the Add a Printer Wizard and choose "I have the disc" and browse to the folder that the files were extracted into. The list that comes up otherwise lists printers that have drivers built into the OS. The SP2000 drivers are not part of WinXP.

The automatic installer (called SI.exe for some Star Micronics printers) will be easier since the SP2000 designates the printer class not the specific printer. (The automatic installer will list a model of SP2320, SP2360, SP2520, or SP2560 depending on the features of the printer.) Click OK at the Star Printer window. Then check the port that is being assigned to the printer then click OK again.

I hope this helps.

Cindy Wells

Posted on Dec 14, 2010

  • 1 Answer

SOURCE: star tsp100 printer feeds extra paper

check that the paper type is set to receipt and not ticket in the printer properties: device settings.

Posted on Dec 22, 2010

  • 2 Answers

SOURCE: my printer only prints to copies, want one Star

It could be a setting in the driver or in your point of sale software. If you want to check the driver, right click on the TSP100 in Printers and Faxes and click on properties, then printing preferences and advanced. In advanced, make sure the copy count is set to 1.
If you need help assistance with Star Micronics printers, you can contact their technical support at (800) 782-7636 or http://www.starmicronics.com/Supports/TechnicalSupport.aspx .

Posted on Feb 21, 2011

  • 15 Answers

SOURCE: We have a Star TSP800

Dear Star Customer

It sounds like you have a hardware issue. Please open the lid and take a photo of inside the printer and forward it to us at support@star-emea.com, it will help us find out what the problem it.

Best regards

Star Support.

Posted on Jul 18, 2011

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I use a CM2320nf MFP connected to Windows XP. The unit seems to be defaulted to print 2 pages - and for double sided copies, it stops after 2 pages, then the Cleaning window pops up, then I get an error...


Problem 1 :
As far as the machine printing 2 pages per job. To fix this it's usually the default number of copies the printer is set to. To change/ confirm the setting is set to one:
Press the menu button
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Arrow down to -> Copies Press the green check to enter the menu
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2 things to check:

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2nd -
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Hi there
I've had a similar problem in windows instead of the mac, but it sounds like it's a 
similar problem where the computer's telling the printer to use a 
different sized paper to what the printer's been told is in the trays. For example, if, say, your document is set up for A4 sized paper, but the printer is set up to think it has Letter sized paper in the trays, it'll ask to have A4 sized paper installed in the tray instead.
 

Go into the system setup on the printer and select the paper setup menu.  

Select Tray 1 and choose the right paper type and size from the settings (After you choose the paper type you have to go all the way back through the menus on the printer and choose the paper size as well)

Hope this helps! 

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