Question about HP Photosmart 935 Digital Camera

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Camera error hp photosmart 935 digital camera shows this error: stderr error 19 zoomzebu cpp rev 43 line 919 The lens does not zoom, the camera does nothing. The solution of pushing the middle button the okay button and theV button didn't help, because I don't know what the v button is. I tried pushing several random, and nothing worked.

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That is a faulty zoom unit, unless it reset by removing the beatteries, this problem cannot be fixed with home repair.
You need to contact HP, if they acknowledge this is a factory defect, you may be entitled to free replacement.

See Contact HP support

Posted on Jan 24, 2009

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HP Photosmart 935 Digital Camera series Update 1.1

this will fix your error

Posted on Jan 24, 2009

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Try hard reset . Remove the batteries and insert new batteries . Sometimes this may work

Another chance is that lens is struck

* Carefully inspect around it for dirt or debris

* If you see any dirt or debris around the lens, use canned air to gently blow it away

* After removing dirt and debris, turn the camera on and off

This should work
Hope this helps .


Posted on Jan 24, 2009

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1 Answer

THIS IS STDERR ERROR 19 ZOOMZEBU.CPP REV 43 LINE 919


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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I have Hp photosmart 935
I get this error on my camera screen:
this is stderr
Error 19
zoomzebu.ccp
Rev43
line919

Please help me
Email:kambakam@yahoo.com

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1 Answer

Camera shuts down at start...pics out of focus sometimes...


Hi, try resetting the camera. To reset it, open the battery cover. You should see a tiny hole right beside the battery release switch. Here's the link for the camera rest: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00598200&lc=en&cc=us&dlc=en&product=1154651&lang=en If this does not resolve the issue, you can "live chat" with a HP representative free of charge. Here is the link: http://ipgweb.cce.hp.com/ipgna/caller/chat.asp?dd=camera&productName=HP+Photosmart+R725+Digital+Camera&productCategory=12117&SCOID=82642&PSOID=1155121&aoid=null&lang=en&cc=us

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