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1. Is your Seagate portable external drive new?
2. Pug your external hard drive.
If it is follow instructions below. Guide is based on a Window7 operating system, you wont be having trouble if you're using Windows XP or Vista there will be a slight difference.
Note: you must be logged as an admin
a. Click start menu, right click-on Computer
b. Left click on Manage.
c. On Computer Management window.
d. Left pane, Click Storage, Disk Management. you will see all available volume.
e. If your Seagate is a new drive, it will appear as Un-allocated volume.
f. Format the drive using NTFS file system before you can use it. you can also partition your new hard drive and assign a drive letter to the partition before you can use it.
Hopefully this guide helped.
If you have questions feel free to ask me.
Thank you for using FixYa.
u can see the news that the st drive has many bugs,and which cannot be detected by the pc is the most popular one,so u can update the firmware from seagate official and if still cannot repair,u can go back to me,email@example.com
Software downloads are available from the Seagate support site. Here is
a link to the download page for Maxtor OneTouch III family. It should provide the latest version of all software that came with the new unit, including "Updated software to run in Windows Vista. Also can be used in case the
original software that was preloaded on the drive has been erased."
I'm not saying this will solve all problems, but it solved it for me. I am running Vista and got this to work following someone's instructions from another forum.
The slot in the enclosure that you plug the hard drive into has one set of holes fewer than the hard drive has pins. This means you can plug the hard drive in two ways "left" and "right" if you will. I had to plug my hard drive in so that the unused pins were farthest from the power cable that plugs into the hard drive.
Incidentally this made the screw holes line up better, too.