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Brother DCP115C. Unable to clean & general.

Unable to print or clean. Exclamation mark (maintenance) continually flashing. Have removed cartridges, replaced cartridges, checked paper feed and all leads and connections.

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Posted on Jan 02, 2017

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  • 24 Answers

SOURCE: Flashing red light on display

1st step - print a self test report Press and hold the OK button. Then press the left arrow key one time. Release the OK button. The test page prints OR Press the OK and Help keys simultaneously. The test page prints print the test pages 4 time minimum 2nd step - reset the printer If the printer is not off, press the Power button to turn it off. Unplug the power cord from the wall outlet. Unplug the power cord from the back of the printer. Unplug the universal serial bus (USB) cable from the back of the printer, if connected. Wait 30 seconds, then plug the power cord back into the printer. Plug the power cord back into the wall outlet. Press the Power button to turn the printer on. Ensure that the memory card has been removed from the memory card slot. Make sure plain paper is loaded in the In Tray. Hold down the OK button and press the Right arrow button four times. If the test page prints, re-connect the USB cable to the printer. OR IF YOU ARE NOT ABLE TO DO SO THEN start - printers & faxes - click on the printer icon highlighted with a correct symbol ( ensure the proper printer is highlighted )- right click on the icon - properties - print test page option at the bottom of the properties screen. 3rd step - if the USB is connected to a USB Hub then disconnect it from the HUB and connect it directly to the wall socket.Make sure the USB cord is of the proper measurement as mentioned for the printer in the User Manual. 4th step - visit www.hp.com left side of the screen you shall see an option SOFTWARE & DRIVERS DOWNLOAD click on that in the next screen a tab comes up mentioning FOR PRODUCT enter PHOTOSMART D 5160 and hit enter / click on the arrow beside it choose the OS under DRIVER YOU HAVE OPTIONS LIKE - » HP Basic Driver (recommended) » HP Full Software and Driver (before downloading it uninstall the s/w & then download it )-DO THIS ONLY IF THE 1ST OPTION DOES NOT MAKE THE PRINTER FUNCTION FINE STILL ERROR PERSISTS : - replace if under warranty/service the printer in the service centre

Posted on Sep 24, 2007

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SOURCE: dcp115c brother unable to clean

BROTHER INTERNATIONAL
ATTENTION: CoDEC0012 "JOHN" email oblacks_pit@yahoo.com

UNABLE TO CLEAN?
1. TO ENTER MAINTENANCE MODE: PRESS MENU, MONO START, 4X ON ARROW UP (WITHIN 2 MINS)
2. USING ARROW UP BUTTON LOOK FOR THE FOLLOWING
a> 8 then press SET
b> 0 then press SET
3. USING MONO START, JUST PRESS IT UNTILL THE WORD "PURGE XXXXX" COMES PUT.
4. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING: "FLUSH"
A> 2 THEN PRESS SET
B> 7 THEN PRESS SET
C> 8 THEN PRESS SET
D> 3 THEN PRESS SET
THIS IS TO RESET THE PURGE COUNTER
5. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING
A> 0 THEN PRESS SET
B> 1 THEN PRESS SET (TO RESET UNIT)
C> 9 THEN PRESS SET
D> 9 THEN PRESS SET (TO EXIT MAINTENANCE MODE)

THAT'S ALL FOLKS JOHN

Posted on Aug 15, 2008

  • 461 Answers

SOURCE: Flashing triangular light with the exclamation mark inside it.

Clear the printer queue on the computer (double-click the printer icon in the tray or in the Printers and Faxes folder and cancel all documents listed). Then power off the printer and disconnect the power - remove the paper from the paper tray until you have the printer memory cleared as to not waste paper.

Posted on Jan 22, 2009

Semi-Driver
  • 434 Answers

SOURCE: brother MFC-465CN printer Error code 51 unable to print

Usually this is caused by a foreign object or debris under the printhead path, or under where the printhead "parks."

Unplug the machine. Open the cover. Check the printhead path for little bits of paper, push pins, paperclips, staples etc. Note the location of the printhead.

If the printhead is at the far left, gently slide it towards the center (do not force it). Look carefully under where the printhead was stopped for debris. Use a flashlight if necessary.

Close the cover. Plug in the unit. Try again.

Posted on Jan 21, 2010

supertech6
  • 513 Answers

SOURCE: Brother DPC-165C has 'Init Unable AF' error

Yup. I suspect the head has been removed from the unit. There are adjustments on some printers. It was assembled wrong. The grating noise is likely the auto cleaner. If it cannot go 'home' the unit will not initialize. Possibly the head detect sensor is broken or covered. If the head will not home (moves out and back more than once or slams home hard), 'Init Unable AF'. You may be able to order a service manual from Brother for this. A repair shop can order the manual as well. (I suspect you need a new print head as well. You might want to replace the printer) see tips on bubblejet printers.

Posted on Mar 20, 2010

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Solution #1 is absolutely spot-on from adnanbhatti, copy the link into your browser to be able to see the photos of the printer and how to slide the print head:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000500/000065/faq000565_013.html?reg=us&c=us&lang=en&prod=dcp130c_all&Cat=11

When I slid the print head over as specified, I found a little crumpled paper fragment soaked with ink. Pulled it out.... I turned on the printer, it ran a cleaning cycle automatically, and started printing just fine!

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1 Answer

Dcp115c brother unable to clean


BROTHER INTERNATIONAL
ATTENTION: CoDEC0012 "JOHN" email oblacks_pit@yahoo.com

UNABLE TO CLEAN?
1. TO ENTER MAINTENANCE MODE: PRESS MENU, MONO START, 4X ON ARROW UP (WITHIN 2 MINS)
2. USING ARROW UP BUTTON LOOK FOR THE FOLLOWING
a> 8 then press SET
b> 0 then press SET
3. USING MONO START, JUST PRESS IT UNTILL THE WORD "PURGE XXXXX" COMES PUT.
4. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING: "FLUSH"
A> 2 THEN PRESS SET
B> 7 THEN PRESS SET
C> 8 THEN PRESS SET
D> 3 THEN PRESS SET
THIS IS TO RESET THE PURGE COUNTER
5. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING
A> 0 THEN PRESS SET
B> 1 THEN PRESS SET (TO RESET UNIT)
C> 9 THEN PRESS SET
D> 9 THEN PRESS SET (TO EXIT MAINTENANCE MODE)

THAT'S ALL FOLKS JOHN

Jul 24, 2008 | Office Equipment & Supplies

8 Answers

Unable to clean error on Brother DCP115C


Pls refer below to clear the "Unable to Clean" error:

1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)

If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".

epc.

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