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Dcc 2000 leaks

Our dcc 2000 often has a puddle under it. i think water is gettingdown into the heating element area during filling the tank. there is a drain hole in there and the water is draining thru it and over flowing the grilled catch basin at the bottom. i guess spilling less water in there will fix it.kind of a bad design in that when filling the tank it is very easy to spill into the heat element area. a bigger filler area would help.

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DCC-2000

March 16, 2009
I bought one of these last week. Boy, was I PO'd when it leaked cold water all over the countertop! I almost took it back to the store- then thought better of it and putzed around with it for a while until I stopped the leak and managed a pretty decent cup of coffee.

Here's what I did- TRY IT AT YOUR OWN RISK!

DO EVERYTHING EXACTLY AS DESCRIBED, COMPLETELY, AND IN THE ORDER GIVEN!

Once again, you're doing this at your own risk- I'm not connected with any coffeemaker manufacturer or seller- and I don't have any money- so suing me would be futile.....

The object of this exercise is to heat up whatever needs to be heated up in order to turn off Noah's Flood before it hits your counter top.

(1) Clean the coffeemaker thoroughly with cold water. Don't bother drying it.

(2) In a container, put in enough water to make the number of cups of coffee you want. Add a little extra- about 1/2 inch in the bottom of a coffee cup is enough. DON'T POUR IT INTO THE COFFEEMAKER YET.

(3) I used a paper filter- but I guess you can use the goldtone filter basket supplied with the
coffeemaker. DONT USE BOTH- use one or the other! Whichever you choose, put in enough ground coffee for the number of cups you want to wind up with.

NOW IT GETS TRICKY!
DON'T TURN ON ANY SWITCHES YET!
Be sure 1, 2, and 3 above are done completely. From here on, you are activating the heating element in your coffee maker, however briefly, with NO LIQUID IN THE MACHINE TO PREVENT THE HEATING ELEMENT FROM OVER-HEATING AND BURNING UP YOUR COFFEEMAKER. And, you gotta be ready because everything gets done QUICKLY after this.

(4) Take a deep breath. Turn the left-hand rotary switch to BREW. The heating element is now powered up. Immediately, pour the small amount of water in Step 2 above S-L-O-W-L-Y into the trough located along the side of the water reservoir ahead of the filter holder. I SAID S-L-O-W-L-Y ! ! !

(5) Select the 2-4 cup button if that's what you want.

(6) Now, pour the rest of the water you have measured S-L-O-W-L-Y into the same trough you used earlier in Step 2.

(7) Check beneath the dispensing lever to be sure there's no coffee leaking. If there is, press UP on the lever and try to turn it off.

(8) Eventually it will quit gurgling and belching. And, your countertop should be dry (If your machine has the same quirks mine did.....)

You really shouldn't have to do all this, not for a $100+ coffeemaker- But, once you get a load of coffee in it, and your counter top is dry, it's really such a convenient way of dispensing a really good cuppa coffee, I think I'll probably keep it and and put up with the hassle.

Maybe this'll jog the engineers into fixing the problem once and for all . . . . .

Posted on Mar 17, 2009

  • far west Oct 02, 2010

    This solution is a bit over the top. I have found that with the Cuisinart design, there are two primary reasons for water to end up on your counter top. 1. When pouring water in, you missed the reservoir. 2. When putting grounds into filter, if they end up outside the filter, they will drop down into the lid of the thermos carafe. If enough grounds get stuck in there, they prevent coffee from getting into the pot and you have a brewed coffee overflow. So make sure you wash out the lid so it's unobstructed and that the filter cone is free of loose grounds.

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