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I have just installed a Logitech Quick Connect E2500 webcam.  Everything seems to work fine on my end, but when I have tried to connect with a couple of relatives who also have webcams (through Skype), I can see them, but they can't see me.  My security screen is not on, and I have uninstalled and re-installed the webcam software.  When I try to email for support, I'm asked for a serial number, which I do not know where to look for it.  Do you know what my problem might be in order for others to see me during conversations?

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Open skype>tools>video setting>select cam>logitech cam or if your using webcam software like webcammax select it.

Posted on Jan 24, 2009

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The image from logitech E2500 qickcam is split into 4 vertically squashed images. It was installed from the CD that came with it. Any solutions welcome please. from Peter


Check you have no 'Fun Filters' selected - its the only place I have seen 4 split images on my Logi webcam
It will be within the 'Video Effects' menu ( 2 theatre masks )
Start your cam in 'Quick Capture' first ( 2 film frames with 1 head and shoulder pic )

Failing that I suggest you re-install from the website

Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to download Microsoft DirectX 9 or later to support your webcam

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

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Driver logitech quickcam E2500


http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

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After inserting the disk try, opening the disk drive from my computer(not autoplaying) there might be more setup for the camera, just install everything inside.

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Temporarily disable your firewall. Does it connect then?

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if that does'nt do it
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