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Samsung external drive problem

We installed a samsung external cd/dvd drive when our internal one died and the Itunes won't seem to recognize it. I am a neophyte when it comes to computer issues so tech help needs to be simple. Any help you can offer is appreciated

Richard Comment posted on Jan 24, 2009 desi

I did as you asked and I do see DVD Ram Drvie F so it does seemt o recognize the external F drive and the internal E drive is still

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Hi there ,
so when you double click the drive letter what seems to happen.If your drive does not open then right click over the drive and click for explore or confirm the exact error displayed
Bye

Posted on Jan 29, 2009

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Bye for now and revert
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