Question about HP Photosmart Premium C309A All-In-One Printer
First scans after initial powering on the printer are fine, but follow on scans or copies are badly streaked.
The rollers are dirty. Open the printer to see ALL of the rollers and using rubbing alcohol, wipe each down with paper towel being certain you get all around the rolls...the streaks are along the whole paper so it is essential you clean everything.
Posted on Jan 16, 2013
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Posted on Jan 02, 2017
Thanks for the tip...the problem is NOT a black line but a wide yellow line on the right side of the paper. It starts out about a quarter of the page in width and diminishes in size to about a half inch in width after many repeated scans.
The glass IS clean , and even when the glass had some smudges here and there, I never had a yellow stripe problem!
Scanner bulb is bright and even the entire length of bulb (no dark areas) so I don't think it is the bulb!
Posted on Dec 26, 2007
I had the same problem. The thing is I was pressing the scan button on the printer and getting the lovely "USB not connected" message. However, if you open the printer icon in the dock (Mine is "HP Photosmart C4200 series") and click the Scanner button in the upper right hand corner, then click "New Scan," voila! presto! and all is right with the world again.
Yes, it is obnoxious that HP made a defective scanner button, and I may download the driver again when I get a chance. But yay for quick fixes!
Posted on May 03, 2008
I am sick and tired of the problems i have with this PSC, but i have found a scanning solution and thought i would share it.
Use Microsoft Paint. It's not the best application in the world, but you can insert a scan from a scanner in the 'file' menu. :0) The scans are not of the best quality, but i'm grateful i can scan at all with this useless PSC.
Posted on Apr 18, 2009
I had the same problem and this is what I did to fix it.
Go to control panel
look to left and find scanners and cameras
a pop up should direct you to scanning options and will lead your scanner to scan the item
hope this helps
Posted on May 11, 2009
scanning through bluetooth is not possible
bluetooth module only pairs the computer and printer and has link only to the basic driver of the computer
so you can only print from it
if you want to scan you should connect te usb cable or use a wireless upgrade kit
Posted on Aug 10, 2009
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