Question about Logitech QuickCam Express Web Camera

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Logitech Ouickcam when I try to use it on my messenger it says that it isn't connected,which it is and has worked in the past before..but is saying that it is running in video or DVD

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  • Anonymous Jan 25, 2009

    the cam would play

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  • Logitech Master
  • 1,102 Answers

Make sure you nhave updated version of msn then set cam up for the msn program
After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.
Please rate me
thanx

Posted on Feb 02, 2009

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1 Answer

My logitech webcam won't work in msn messenger....in messenger when i try to make a video call...it says I need to buy or install a webcam? what's the deal? heeeelp


Hi Marilyn,

Have you installed the Logitech Quickcam program? If you did then open the application and select the instant messenger(i.e. MSN, SKype, Yahoo) that you will be using the camera.

If you have note yet installed the Logitech Quickcam application then I suggest you disconnect the webcam and run the software first.

Oct 28, 2010 | Logitech QuickCam Communicate STX Personal...

1 Answer

I am trying to set up my Logitech QuickCam Deluxe for Notebooks but when I am using the Logitech Audio Tuning Wizard I dont get past the microphone test, are my settings wrong? what settings should I have...


Logitech Audio Tuning Wizard ????
I have this webcam - The settings I have made in 'Settings' ( 2 gearwheels) on the Logitech toolbar are:_
Default mic = 'microphone 2 - logitech notebook'
Volume adjustment - midway
Suppress background noise - box checked

In addition my audio settings for yahoo messenger:-
Laptop x webcam/mic x Vista x Yahoo Messenger
If you have an earlier OS, you may have to access your hardware from the Control Panel.

TEST SPEAKERS
Right click on speaker icon in System Tray
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click OK
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer
CONFIGURE TO MESSENGER

Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

Click ( > ) Messenger > Preferences > Calling and Audio
Set mic and speakers to show Default equipment
Run call up assistant to test audio equipment > Apply > OK

Dec 23, 2009 | Logitech QuickCam Deluxe for Notebooks

1 Answer

My Logitech webcam won't connect via skype.


can do one thing,, just uninstall the windows live messenger ,, once, and check with the skype,, then try installing windows live messenger....see whether it works..

Sep 28, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Messenger & logitech ultravision webcam connection issues


  1. uninstall all logitech software
  2. unplug the cam
  3. reboot the pc
  4. plug in the camera without the software
    will enumerate under microsoft drivers.
  5. open the software and see if the cam is populated now.
  6. if not check the device manager see if the camera is enumerated correctly
  7. uninstall from the device manager and reboot the pc
  8. the try the software again
  9. if no cam options
  10. turn off antivirus reinstall the messenger and try cam again without software.
  11. still not working contact messenger support.

Jul 25, 2009 | Webcams

1 Answer

Logitech e1000 notbook doesnt connect to others msns


if you are using a proxy server ...you have to fix the messenger on that server too ( and otherwise if its setted on a proxy and you are using a broadband.... high speed ......)...also ...try to upgrade the windows live messenger to the last update ...if you are using the one it was installed with the windows..its not gonna work until update ..

Apr 07, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer

Logitech QuickCam Communicate MP - black screen


  1. Either one of these image sizes:
    • Small image size: 160 x 120
    • Large image size: 320 x 240
  2. RGB, I420, or IYUV formats. (Each is fine; we recommend RGB 24.)
  3. Microsoft DirectX version 9.0
To get this information, click here to download a Microsoft application that checks to see if your webcam device meets these requirements.
To make it easy, when you’re asked where to Save the program, just save it on your Desktop.
Once it’s downloaded, here’s what to do:
  1. Double-click the amcap.exe file on your desktop.
    • If you have more than one webcam installed, click the Devices menu and select the one you want to use.
  2. Click the Options menu, then click “Video capture Pin.”
  3. Under “Color Space/Compression:”, choose one of the following formats:
    • RGB 24 (our recommendation)
    • I420
    • IYUV
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  4. Under “Output Size”, choose one of the following:
    • 160 x 120
    • 320 x 240
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  5. Click OK
  6. Close the ampcap application.
  7. From your desktop, click ‘Start’ and select ‘Run’.
  8. In the run box, type: dxdiag
  9. In the confirmation dialog box, click OK.
  10. On the System Tab under ‘System Information’, look for DirectXversion. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), click here to download the latest version of DirectX.
  11. Start the webcam from Messenger by clicking My Webcam in the Messenger menu.
Attention Logitech webcam users:
Some Logitech webcam drivers may cause one of the following problems:
  • Windows freezes when accessing the webcam
  • A black screen appears when using the webcam in Messenger
  • A ‘Webcam not found’ error message appears.
  • After 3 seconds, the sound drops out of calls made via Messenger
If you already verified that your device is compatible through the above steps and you’re a Logitech webcam user, please click here to update your Logitech webcam driver.

Dec 16, 2008 | Webcams

1 Answer

Logitech webcam and yahoo messenger


ok try to uninstall yahoo messenger and reinstalle it ive had the same problem once before

Nov 08, 2008 | Logitech Webcam

4 Answers

Yahoo messenger - Webcam is not connected


You cannot access camera source until the webcam is running in Messenger - try setting it up from scratch
1) The webcam is working outside of Messenger
2) Reboot webcam by unplugging the USB connection and inserting it again - its important if its been used elsewhere and prior to chat.
BODY,.aolmailheader {font-size:10pt; color:black; font-family:Arial;} a.aolmailheader:link {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:visited {color:magenta; text-decoration:underline; font-weight:normal;} a.aolmailheader:active {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:hover {color:blue; text-decoration:underline; font-weight:normal;} YAHOO SPECIFICATION
To find out what the requirements are for messenger webcams, check out the following.
http://help.yahoo.com/l/us/yahoo/messenger/messenger9/webcam/mstacamreq.html
Once you have your webcam working outside of Yahoo Messenger you have to configure it to messenger CONNECTION
Open messenger - on top toolbar > messenger > preferences > connection - select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the 2 lower boxes > apply > ok TESTING
> messenger > my webcam - warning panel will come on click 'ok' and your webcam will launch. DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK PERMISSION OPTIONS
>messenger > preferences > webcam - make your selections about who you will allow to view you
IN USE Your contacts may need to configure their connection the same as above or they may also get a "webcam not connected" message

Jun 16, 2008 | Logitech QuickCam Express Web Camera

1 Answer

No transmission when used with messenger


Hey guys I'm having the same problem i got the logitech quickcam express and when I try to connect to yahoo and even aim it comes up connecting...then attempting to reconnect, then an error message comes up. The cam works fine, it just won't connect to the messengers. Did you guys figure it out? Thx B

Nov 14, 2007 | Logitech QuickCam Express Web Camera

2 Answers

Sound


they may need to increase the mic volume in the sound settings, and even better if they are using a laptop it may well have mic boost in the settings. Tell them also to make sure they set the cam up in the relevant im programme they are using.

Feb 09, 2007 | Logitech QuickCam Pro 5000 Webcam

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