Dell XPS 420  PC Desktop Logo
oscar lora Posted on Jan 16, 2013

Dell xps 420 black screen after intel

After the dell loading screen, the monitor only shows "intel matrix storage..." for two lines, and then the blinking typing symbol , and wont change no matter what i press or do. PLEASE HELP!!!

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  • Contributor 58 Answers
  • Posted on Jan 16, 2013
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Computer blue screen of death is usually related to hardware or driver. It is typically caused by software errors in device drivers: in Windows systems by poorly written device drive . They can also be caused by physical hardware faults, such as faulty RAM memory or power supplies, overheating of components, or hardware which is run beyond its specification limits . On the other hand, registry damage,corrupted program and viruses are the major causes of computer blue screen,too. According to the issue you've got, the following tips may be available to you.1.An efficiency troubleshooting step on hardware is to start your computer with the minimum hardware necessary to run the operating system. If your computer starts successfully it proves that one of the removed hardware devices was the cause of the STOP message. Otherwise move to the next solution.
2.Boot your computer in Safe Mode by pressing F8 at startup. Then go to My Computer and right-click on Disk C to select Properties from the dropdown menu. From the Tools tab, perform an error check and disk cleaning. 3.If the about two solutions doesn't work, the last one I can suggest to you is to create a bootable disk. It is the most quick and effective way for you to solve the problem. You just need to download a software can burn your CD/usb into a bootable one and then boot your computer from it. Run the software to fix the issue after that. There are few free software for you to use, so if you want to take this solution money is indispensable. Windows Boot Genius owns a better cost/performance among other kinds of software I've used. It may be a good choice for you if you have money to pay.
By the way,reinstall your operating system can also help you out if nothing important stores in it.
source:http://www.reset-password.net/black-screen-of-death-and-blue-screen-of-death.html

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Anonymous

  • 1847 Answers
  • Posted on Jul 07, 2009

SOURCE: dell xps 420 desktop intel manager states missing hard drive raid

Do a scan disk.
Seems issue with the drive.

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more than likely bios isn't letting it boot, i'd make sure the fan bearing hasn't gone out, if it has you can order a new one

If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

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see if this info helps narrow down the failure

http://www.fixya.com/support/r4282412-find_no_post_diagnostic_information_dell
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Hey! Nice Computer! ( At least while it was working! Specifications show some high-end hardware parts)

Steady amber light on the Power On light, means a bad power supply.

The Dell XPS 420 uses the standard ATX style of power supply found in 90% of computers out there.
(Personal computers. Not the Cray Supercomputers!)

This is Dell Support, and the User Manual - Removing and Replacing Parts - part of the manual,

http://support.dell.com/support/edocs/systems/xps420/en/OM/HTML/parts.htm#wp1466871

From Me:

1) Computer unplugged from power, computer case open. TOUCH the metal frame BEFORE you reach inside.
Your body carries Static electricity.
Static will fry out computer hardware components.
You won't see it, or feel it.

Computer unplugged from power, you are safe.
Touch the metal frame Before reaching inside, your computer is safe.

Should you get up for any reason, walk away, then return, Touch the metal frame again)

You either have a 375 Watt, or a 425 Watt power supply.
I would recommend a power supply with more Wattage, and more Amp's on the 12 Volt power rail.

The Dell XPS 420 comes with an Intel Core2 Duo processor, or an Intel Core2 Extreme processor.

These puppy's can use a lot of power when gamin', or other intense programs are being used.

The Nvidia GeForce 8800 Series of graphics cards offered, use a lot of power when maxed out.

The motherboard with the Intel X38 motherboard chipset, uses a lot of power.

I would recommend a 600 watt power supply for a replacement.

My recommendation would be an OCZ StealthXStream 600W

Why?

1) If the temperature of this PSU is kept under 118 degrees Fahrenheit, the PSU can put out 728.8 Watts reliably. (47.9 degrees Celsuis)

2) It has Four - 12 Volt power rails.
EACH power rail can handle 18 Amps.
That's a total of 72 Amps!

3) It has all the power cables you'll need.

A) 20 + 4-pin ATX motherboard power cable
B) 8-pin 12 Volt power cable (8-pin EPS)
C) 4-pin ATX power cable
D) SATA power cables [ 3 ]
E) Peripheral power cables, (4-pin Molex) [ 6 ]
F) 6-pin PCI power cables. [ 2 ]

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3092557&CatId=106

Not advertising for the above website, nor the PSU manufacturer. Recommendation supported by personal preference, and experience.

Information about the various PC power cables and connectors,

http://www.playtool.com/pages/psuconnectors/connectors.html
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