Question about Microwave Ovens

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All of a sudden the food does not get hot. The turntable does and everything looks to be working properly, but the food does not get hot.

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  • Expert
  • 249 Answers

Call Chas&Son,s appliance repair at 570-379-0993 and they will come out the same day no less okay

Posted on Feb 14, 2013

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

jsrock516
  • 5911 Answers

SOURCE: Turntable has suddenly stopped working.

The turntable motor may be bad, if you've confirmed the switch is working. The motor is located under the bottom of the microwave and has the shaft penetrating through the bottom of the oven cavity with a drive coupler attached. The coupler is what drives the glass carousel tray. The motor can be accessed by unplugging the microwave and removing the bottom panel screws. The motor is held in by a couple of screws and two connecting wires. The coupler will lift up and pull off the motor shaft from inside the oven.

You can view this part and exploded view diagrams of your microwave at appliancepartspros.com. Just type in your model number and look under the "Magnetron and Air Flow" heading for item 6 (part number AP 3119645).

If you have any questions, please let me know. I hope this helps you.

Posted on Jul 13, 2009

garing
  • 998 Answers

SOURCE: micro works and outside gets hot but food does not

give more time

Posted on Aug 17, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: Microwave turntable doesn't turn. Everything else

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can find links to helpful exploded view diagrams and part ordering help here.

But if you've recently had trouble with the cooktop lights, then the control board may be damaged.

We regularly repair these control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 29, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: microwave stopped heating food.

When you hit "Start" to microwave, do the inside light, cooling fan, and turntable all come on?

If not, then you probably have a bad door switch or door switch mount and should see these files:

http://www.microwavedisplay.com/safety.txt
http://www.microwavedisplay.com/disassembly.txt
http://www.microwavedisplay.com/doorsw.txt

If the inside light, cooling fan, and turntable are all coming on, then the problem is in the high voltage section, and then the next questions arise:

Any unusual noises? Is it louder or quieter than usual?

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.

If there's no unusual noise, it may just be a bad connection at the magnetron.

Here are some links you or someone you know can use (in order given) for high voltage section test help, but read the safety warnings first:


http://www.gallawa.com/microtech/diode.html
(if it is NOT shorted or burned looking, it's probably fine)


http://www.gallawa.com/microtech/mag_test.html
(continuity can be good even though mag is bad!)


http://www.gallawa.com/microtech/xformer.html

You can find links to helpful exploded view diagrams and part ordering help here.

I'd recommend that your bookmark this link to your favorites.


Accessing some parts may require you to pull the oven from the wall and remove the cover.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.


You can download owner's manuals and installation instructions for several brands (including Amana, Jenn-Air, Kitchenaid, Litton, Maytag, Roper, Tappan, Thermador and Whirlpool) here.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 25, 2009

Testimonial: "This answer was extremely detailed and helpful. I will pursue the different options soon. Thanks!"

  • 36 Answers

SOURCE: My GE Profile Spacemaker XL1800 is not heating my

This could be as simple as a loose high voltage connection or somthing more serious, I would suggest asking a qualified technician for a quote to repair.

Posted on Jan 07, 2010

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1 Answer

Everything works ok except the turntable. It does not turn. Food still cooks, and is very hot as it should be.


Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic
Microwave Oven Troubleshooting Tips

heatman101

Mar 30, 2011 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Microwave quit


Hi there,

Well first of all you can try to clean the turntable- Remove your glass turntable cooking tray from your microwave. Gently wash with warm soapy water to remove any debris. Next remove the turntable guide and clean it in the same manner, with warm soapy water. Pay particular attention to the turntable rollers. There could be spilled food particles caught in the rollers, hindering the rollers' movement. Also, gently cleanse the internal cavity of your microwave, paying special attention to the area below the turntable. With the internal cavity, turntable, and turntable guide completely clean and dry, return the parts to your microwave. First place the turntable guide on the bottom of the microwave. There should be a circular groove in the bottom of the microwave cavity keeping the turntable guide in place. Follow the guide with the turntable cooking tray. Carefully place the glass tray over the turntable guide and onto the drive bushing. The drive bushing should fit neatly into the grooves on the bottom of your glass cooking tray. It may take some adjusting before the tray will sit properly onto the drive bushing. If further you have the same problem then this could be a failing turntable motor...... Please post comments for further help or information.......

Good Luck!!

Thanks

Jun 25, 2010 | Sharp R-1610 Microwave Oven

1 Answer

Everything seems to be working except food won't get hot


your 5kv fuse connected to the magnatron is probably blown..it looks like a white casing with two wires coming out of it..fuse is inside this..be careful please

Apr 21, 2010 | GE XL1800 1100 Watts Microwave Oven

1 Answer

My GE Profile Spacemaker XL1800 is not heating my food all of a sudden. Everything else like turntable, electonic display, fan, timer etc. all seems to work as normal. What do you think is wrong?


This could be as simple as a loose high voltage connection or somthing more serious, I would suggest asking a qualified technician for a quote to repair.

Jan 07, 2010 | Microwave Ovens

1 Answer

Microwave turntable doesn't turn. Everything else


The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can find links to helpful exploded view diagrams and part ordering help here.

But if you've recently had trouble with the cooktop lights, then the control board may be damaged.

We regularly repair these control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 28, 2009 | Frigidaire Microwave Ovens

1 Answer

Turntable has suddenly stopped working.


The turntable motor may be bad, if you've confirmed the switch is working. The motor is located under the bottom of the microwave and has the shaft penetrating through the bottom of the oven cavity with a drive coupler attached. The coupler is what drives the glass carousel tray. The motor can be accessed by unplugging the microwave and removing the bottom panel screws. The motor is held in by a couple of screws and two connecting wires. The coupler will lift up and pull off the motor shaft from inside the oven.

You can view this part and exploded view diagrams of your microwave at appliancepartspros.com. Just type in your model number and look under the "Magnetron and Air Flow" heading for item 6 (part number AP 3119645).

If you have any questions, please let me know. I hope this helps you.

Jul 12, 2009 | Whirlpool MH7130XE Microwave Oven

2 Answers

No more heating, GE Profile Microwave JVM 1870CF02


I think its the mag tube, mine went out the same way. GE will provide the mag tube for free just call them...have a local ge certified tech out to put it in.

Aug 31, 2008 | GE JVM1850 1000 Watts Microwave Oven

1 Answer

Noisy when running - not the usual humming noise


check turntable motor or bush, this very easy problem, you can use oven no problem..

Nov 11, 2007 | Whirlpool GH8155XJ Microwave Oven

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