Question about GE 21028GE3 Cordless Phone

1 Answer

No Dial Tone

I get no dial tone when I remove my phone from the cradle. If I call out, I cannot be heard; If someone calles in, they can hear me, but I cannot hear them. I have replaced the batteries and let charge for over 12 hours.

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  • Anonymous Dec 10, 2007

    display saids out of reach

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First, I want to make sure you described the problem correctly. First you say you do not hear dial tone (ear piece) Then, if you call out you cannot be heard (microphone) Then if someone calls, you cannot hear them (ear piece) These sound like major, unrelated and conflicting problems. I do run into a lot of problem descriptions where people get confused with this. If all the problems were in the ear-piece this would make a lot more sense and may be a simple problem with a bad connection to the ear-piece.

Posted on Jul 10, 2007

  • Ben Jordan Jul 12, 2007

    Sorry, if the problem cannot be decribed clearly, we cannot help you.

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If I understand you correctly, when you leave the handset in the cradle and press a line, you can hear the dial tone. But, if you lift the handset and then select a line you don't hear anything through the headset. If this is correct, I suspect the handset is damaged, the cord is damaged, or if you're lucky, the clips may not be plugged all the way in on both sides. If you have another phone that is the same, you can switch handsets to test this theory.

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Hi, You can use this instruction to activate and de-activate Call divert .Works on all phone


Turning Call Divert On

*
by Touch Tone phone

Step 1 Lift the receiver and listen for the dial tone.
Step 2 Press the Divert On button if using an Optus OneTouch phone, or dial *78 from any other touch tone phone.
Step 3 Listen for three beeps followed by a continuous tone.
Step 4 Dial the telephone number to which the calls are to be diverted.
Step 5 Listen for two short beeps, confirming the diversion.
Step 6 Replace the receiver


Turning Call Divert Off

*
By Touch Tone phone

Step1 Lift the receiver and listen for the dial tone
Step2 Press the Divert Off button if using an Optus OneTouch phone, or dial #78 from any other touch tone phone
Step3 Listen for two short beeps to confirm removal of the diversion
Step4 Replace the receiver.



Other Call Divert Options - Selective Calls
With selective call options, you can choose which numbers you wish to divert, accept or reject by adding these numbers to a list. You can list up to 30 numbers for each call option.

*
Turning On or Off Selective Call Options

Step1 Lift the receiver and listen for the dial tone
Step2 Press the access code for the service you require. You will hear a prompt telling you the status of the service and how many telephone numbers you have on your list. To turn the service on/off press 3.

Access codes Dial
*63 for Selective Call Divert Dial
*68 for Selective Call Accept Dial
*60 for Selective Call Reject
Step3 For Selective Call Divert you will then hear the 'divert to' number that is currently entered. If this number is correct press 1. If it is incorrect, press 0, then re-enter the phone number you wish to have your calls diverted to. When turning this feature off dial 3 again.
Step 4 The feature is now on/off.
Step 5 Replace the receiver.


Note: You can divert calls to a local, national or mobile. However, you cannot divert calls to emergency, 0055, 1900, 008, 1800, 0050, 13, 1300 or international numbers.

Hope it helped.

Thanks for using fixya...

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