Question about Verbatim Store 'n' Go SuperSpeed 500 GB USB 3.0 Portable External 97397 (Black) USB 2.0 Hard Drive
Hello, My Verbatim Store N Go Hard Drive keeps randomly ejecting itself from my laptop even when I am in the middle of transfering files to it, I have installed all of the required software that was mentioned in the manual but it still keeps ejecting itself, can anybody please offer me some advise on how to fix this frustrating problem. I have a Acer Aspire 5750 running Windows 7 Ultimate 64-Bit Edition ( X64 Based System). Thanks In Advance Chris.
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Posted on Jan 02, 2017
Don't know why you might want to do this, but assuming the portable drive is equal to or bigger than your system drive (C:), I would recommend you check out Ghost software (not sure of name) but this will put you on it. With Ghost, you make a mirror image of an entire hard drive. I used it to make multiple copies of entire PC's for classroom use.. i.e. Load one PC with all the OS and program software, and then connect other drives to the "Master" one at a time, until I had a classroom full of identical systems. Had to pull the drives, but since yours is already external, connectivity would be the only issue. USB should work, I would think.
Posted on May 30, 2008
Follow the link bellow i have used this a couple of times and it seems to work well
Regard Alan (alstech)
Posted on May 10, 2009
ITS virus problem which is playing with the inf file of the usb drive.
also another possibility is 1) the usb port ihas loose connections and disconnects i between drive sensing
2) certain 8 gb drives go back to a capacity of 2 gb drive if one formats it accidentally .
Posted on Sep 19, 2009
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One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
Posted on Oct 09, 2009
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