Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

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How do you get the red ink back

My printer seems to have lost the red ink as it will not print anything red

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Posted on Jan 02, 2017

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SOURCE: Red will only print on test page.

So what you need to do is clean the cartridge from the printer toolbox..do all the three steps cleaning..(clean cartridge,prime cleaning,intermediate cleaning)..
once the cleaning is done..try to make a copy..if its still the same..change both the ink cartridge and then try to make a copy..if it resolves the issue then cartridge is defective..if it does not resolve the issue then printer is defective..

Posted on Mar 09, 2009

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If the red paper light and the red ink light are blinking in an alternating pattern, then you may have a foreign object or piece of paper blocking the movement of the print head. Turn off the printer, open the printer and look for anything in the printhead path. Remove anything that doesn't belong. Some printers have a strip that the print head travels across that can sometimes come out of position. This can be repositioned by moving it up and down as well as forward and back to align in a guide on the back of the print head.

After clearing the obstruction, close the printer and turn it back on. If the error persists, then the unit needs service.

If the red paper light and the red ink light are blinking together and the green power light is off, then the printer has an internal error. Turn it off and then back on. If the error persists, the unit needs service.

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Next navigate to http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp and fill in the model and serial number of the printer (as well as the other required information). You will get a link to download a reset utility for Windows. Run this tool to solve the error. Do not run this utility until the pads are replaced or cleaned; waste ink will get everywhere inside the printer and over your documents.

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Possibly ink on the blocking the sensor from reading the poper ink level.

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Do it a few times if need be and then check the ink level.

Head cleaning it's normally called.

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