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Re: I cannot access my gmail in order to go to the...
This doesn't really have too much to do with Xbox 360, but you should head over to http://www.gmail.com/ and try to reset your password, if that doesn't work either, I would reccomend to make a second g-mail account only for use on google play.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Google Email: Can't log in or access anything Google:
Hello. Yes, once you log into your Google Account, you will have access to all things Google. Without that account login you will not be able to access anything Google related except Google Internet Search.
As a temporary fix, so that you have access to Google Services, create a new Google account.. Settings>General>Accounts>Add Account>Google
so, think of another name you can create the new Google account to be.. I would pick your last name first then first name and a number (eg: LastFirst87@Gmail.com)
i would use the same password or a password you can easily remember for the time being so that you don't get mixed up/confused
then use this new Gmail account to temporarily get Google services back. it won't be your original account with all your data, but at least it allows you access NOW to whatever you need it for (like to access Google Play Store so that you can install an application to use on your smartphone)
on a piece of paper or in a notepad app on your phone, write down your new Temporary use Gmail account name and password, so that you don't forget and so you can login again if need to. (We will log out when we try to fix your original account)
when you find time we can try to get back into your old account so that you can access your emails, phone contacts, etc that's stored in your original Gmail account
CreateNewGoogleAcct.mp4 (note: depending on the device used, manufacturer, Android software firmware version#, and cellular service provider.. the settings menu system may look a little different. Keep this in mind when following instructional tutorials of a different device then yours)
Procedure to: GET BACK INTO YOUR ORIGINAL GMAIL ACCOUNT:
Open your internet browser:
If you forgot your password, you can reset it, go here: Having trouble signing in
(to reset password, OR to get a hint to remember username)
(if need to, you can use your new alternate temporary Gmail account to have Google contact you)
or, you can use this Google Access Troubleshooting form: can access my account
(it looks like the image below)
** After you reset your password, then Go back to your phone settings: Settings>General>Accounts>Google.. Click on your original account name (not your new temp account) and enter your new password you reset to for your old account
*** You should be able to get back into your original account.. If YES!
..then we need to remove the temp account, so that we don't get confused and everything is back to normal.
(you can keep this info for your temp account login somewhere in case you need it again if want. or, use it as a dummy email for telemarketers, people who want your contact but you don't want to talk to, etc)
Go back to: Settings>General>Accounts>Google
tap on your temporary Gmail account name/address
Tap on the 3 dots (upper right corner):
Select "Remove account"
What message do you see on your laptop when you attempt to log in to gmail? Are you going in with your web browser or trying to use an email client to access Gmail, such as Thunderbird?
How do you access Gmail on your phone, is it with a Web browser and the Gmail website, or are you using an email app? If the latter, you have an app-specific password for the app on your phone, that's different from the password you use to access the website.
You should be able to access the website with a browser with the same email address and password on both machines. If you use 2-step verification, you must receive a voice phone call or a text message from Google with the verification code before you can get on with another device.
Try clearing cookies for Google on the laptop. Sometimes a clean slate will help. Along that line, create a new profile in your browser on the laptop. I have seen it impossible to do something because of some oddity in my existing profile. A new profile will give you a clean, like-new browser, with no add-ons that may be getting in the way.
Clear your laptop browser's cache for there may be something corrupted.
Scan the laptop for viruses, malware, excess amount of temporary files, Registry issues. Make sure the anti-virus is current and updated. Run a scan with Malwarebytes, and find Registry issues and unneeded temporary files with Ccleaner. All of these named programs are free to download and free to use.
If the laptop has a solid-state drive (SSD) you do not want to defregment your drive. That only shortens the life of the drive chip, for it has a finite number of read-write cycles in its lifetime.
My guess is that you have malware on your computer that is triggered each time you try to access your email account. It is a bit tricky to delete these if they are self replicating. Start with full cleaning -temporary files etc. Need a good malware removal program also.
When trying to log into Gmail, you will get the option to reset password. It should say "Forgot Password" above the login line. When you click "Forgot Password" you will need to input the email account you used to open your Gmail account. Log into the other email account and you will have a message from Google with a temporary password. Use that to access your Gmail account and dont forget to change the temporary password to something you will rememberr in your profile.
How to Fix Gmail Temporary Error 500: Gmail Access Problem? The Gmail Error 500 is the most common error which Gmail users face on frequent basis because of some severe server configurations issues. In web world, the GmailError 500truly indicates anInternal Server Error message and occurs while the server encounters an unexpected condition to prevent it from fulfilling the request. The issue is not only confined to the Gmail accounts. According to Outlook technical support professionals, one can check this by simply logging into a friend's account from the same computer.The issue is further not limited to the computer or network itself but yes one can easily perform a check by trying to log in from a different computer or even from a network. Steps to fix the Gmail Temporary Error 500 Step1: Browser Cache Issues
Generally clearing our browser's cache as well as cookies can easily fix out most of the issues a user is facing with the Gmail account. Therefore the first attempt to resolving a Gmail Login issue should be that of clearing out cache files of the web browser. If a user is using the Firefox, Google Chrome or even the Internet Explorer a user can clear cache by pressing the Ctrl+Shift+Del button. Step2: Conflicting Browser Extension/Toolbars
An improperly coded browser extension which users may have recently installed could be the main cause of it which is stopping users from accessing a Gmail account. One can easily check this out by working with the browser in the "Safe Mode" section. If a user is using the safe mode then, simply click on the "Firefox Menu > Help > Restart" button with the Addons Disabled. Step3: Internet Security applications such as Firewall, Antivirus
Ensure that the internet security applications such as Firewall, Antivirus are not at all interfering with the Gmail account. Different antivirus software that may have different settings for the internet usage, but as a general rule, one can surely check the following settings as described below by Outlook tech support team of experts:
?Make sure that you have added a mail.google.com/mail to all the allowed sites.
?Cookie Control session
?Internet Security Toolbar - Disabling of all the internet security toolbars is required that users may have installed. Step 4: Gmail Sever Issue
Gmail is accessed by hundreds of data centers across the world which undergoes a regular maintenance shut downs sessions. While a selected data centers are not undergoing any maintenance phase, the Gmail accounts are entirely served by another data centre. In such cases, users won't be the only person who is affected and then can be sure enough of the fact that the people at Gmail would be easily trying their best to run as early as possible. Here, users need to perform a check back of the Gmail account after a few hours.
If none of these above methods solve your purpose then do give us a call at Toll-Free 1-800-213-8289 our Outlook Customer support section for instant help service. We will right be there at your doorstep by delivering you an ultimate as well as advanced solution to your problem