Question about Belling SGE12X Front Load Washer / Dryer

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Softener wont add

The 3rd compartment we fill with softener, but it doesn't add to the wash! And the compartment is always full of water when we don't use softener. Looking at it, it can't go into the wash as it only enters in when the compartment fills above the hole

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Please ensure the machine is turned off at the power socket before you do anything.
Have you tried removing the draw? If you pull the draw out on most washers and slightly tilt the draw up and then try and pull further out the draw will come out. (DO NOT USE BRUT FORCE) if it doesn't come out easily then it probably isn't designed to.
If you get the draw out give it a really good wash in hot soapy water, the compartment where the softener goes normally as a piece of plastic that lifts up so you can clean the compartment throughly. Whilst the draw is out also give the inside of the draw compartment a clean out. (PLEASE ENSURE THE POWER IS OFF) Just for safety.
Once you have cleaned the draw replace it and try a full wash and see if that cleared the problem.softener wont add - 1_15_2013_10_08_16_pm.jpg

Posted on Jan 15, 2013

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Posted on Jan 02, 2017

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