Asus quie track(model no.crw 5232as-u) dont know how to install

for drivers you need to tell the os. but heres the download page for the model number you mentioned http://support.asus.com/Download.aspx?SLanguage=en&m=CRW-5232AS&p=2&s=5

Replace for a new one the laser eye is out of service

make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

You can try this automated fix from microsoft.
http://support.microsoft.com/gp/cd_dvd_drive_problems
Read and follow the instructions.


Good Luck

They do wear out and break, sounds like an older model. A new DVD/CD burner can be bought for about £15.
You could try a different ide cable from the motherboard, and that the cables are connected properly.
Give that a try before you look for a new one

ok, dont get mad but your drive has failed. amazon or tiger direct have great deals on new DVD burners(cd-burning built in)

Do you still need help with this problem?

Is the drive appearing in My computer with a drive letter?

If it isn't:
1. click Start, point to Run, type diskmgmt.msc, and then click OK
2. If you see your drive listed without a letter, right click on it and assign it a new drive letter

Hi

Follow this link, although the heading may not seem like the issue you are facing however it should be able to fix it.

http://support.microsoft.com/kb/314060/en-us

Thanks
Sammy

Sounds like the laser is burnt out. I would replace the drive.