Question about Kenmore 23612 Progressive PowerMate Bagged Canister Vacuum

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Sucked up a string and now roller isnt moving

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Turn the unit off and unplug it - get a razor blade - turn the unit on its side or back which is easier for you to see the bottom of the cleaner and the string wrapped around the ball and connecting area - use the razor blade to cut only the strings and remove the string from the ball

Posted on Jan 15, 2013

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Posted on Jan 02, 2017

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I have an Electrolux upright with problems with the rollers. The reset switch that sticks out of the broke off several years ago and it worked fine. My wife sucked some string into the rollers and they...


Since the vacuum does reset, I suspect a different problem. If strings, hair, and similar items are picked up, they also wind around the ends of the brush, which would result in the roller being too tight to spin, thus shutting off the motor. You probably won't be able to see the ends without taking the powerhead apart. The problem with the consumer taking it apart is getting it reassembled correctly.
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