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I forgot my password and secret question answer, all links not helping me te reset my password

Cant access my account. Cant answer secret question and recall password. The link http//edit.yahoo.com/forgot?done=h is not taking me anywhere where I can give my date of birth and zip code, am not getting to that paje at all. It taking me back to the help paje where I am asked the same secret question I cannot answer. What is the customer care number, I am so desperate, I opened this account 10years ago.

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6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: password

ask the secret question

Posted on Oct 25, 2008

fossildude
  • 832 Answers

SOURCE: cant log into my yahoo id and email

hi thanks for using fixya!

Try to use that 2 secret passwords or answers that you have.

Posted on May 04, 2009

tcobiz
  • 35 Answers

SOURCE: i cant access my yahoo mail? ERROR CODE 1

I think you might be able to use a mail program like windows mail or incredimail (free download) and then import your yahoo stuff, Yahoo is a pop server so you should be able to open windows mail create a new account and get the server information from yahoo support, I know the one will probably be pop.yahoo.com and the smtp server should be smtp.yahoo.com not too sure but give it a shot...Steve

Posted on Jun 13, 2009

  • 31 Answers

SOURCE: i cant access my yahoo account, i have the correct

contact Yahoo! thats the only thing you can do now. sorry! =[

Posted on Aug 04, 2009

  • 114 Answers

SOURCE: I cant open or access my yahoo mail. It says

Use a different browser. Use Firefox (free download from mozilla.com) if you normally use IE or Safari.

Posted on Feb 24, 2010

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1 Answer

Cant log into my t mobile account


Try clicking on the 'forgot password' link and get a reset link. You might need to provide answers to 'secret' questions you first answered when you signed up.

Apr 14, 2014 | Motorcycles

1 Answer

I cant get on my yahoo cuz i forgot my password


Good Day Williamguy!

If you forgot your Yahoo Mail password, go to https://edit.yahoo.com/forgot?stage=fe100&src=ym&intl=us&done=http://mail.yahoo.com&partner= to reset your forgotten password and get a fresh one.

The snap shot procedure bellow will help you on how to reset your forgotten password.

1. click the link first, then, enter your email address (ex: williamguy@yahoo.com) and also the code shown in the box before hitting the Next button
bongkito.jpg

2. Select the " My Alternate Email " and type in the box your alternate email if you have. Otherwise, select " I can't access any of the above " if you don't have before hitting the Next button.
bongkito_0.jpg

3. You will then be asked with your two secrets questions so be ready with your secret answers then hit Next button
bongkito_1.jpg

4. Enter your new password and retype for confirmation. Click the Next button.
bongkito_2.jpg

5. For the last time, click on the Next button after you have successfully reset your password.


If you happen to forgot your User ID, go to http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-20.html


After you have successfully reset your forgotten password and get access your Yahoo Mail account, please comeback later and give this answer a four thumbs up rate.

May 30, 2011 | Computers & Internet

2 Answers

Sir i forgot my password.I do remember my 1st secret question but i cant remember my 2nd secret question,nor do i kept any alternate email id,i hve some important mails in and i want them,its important...


Hello,
Unfortunately, the official answer from Yahoo is that if you forgot your secret questions you will need to create a new account.

From Yahoo: http://help.yahoo.com/l/us/yahoo/edit/id_password/edit-20.html

You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:
  • Your birthday
  • Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
  • Your alternate email address -Note: You must have access to this email address
  • Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.
If you forgot your password, you can create a new one. But first you'll have to provide the following information so we can confirm your identity:
  • Your Yahoo! ID
  • Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.


If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.


Please let me know if I can help you further.

Regards,

KYTechnology

Mar 01, 2011 | Yahoo Mail

3 Answers

I NEED TO RESET MY GMAIL PASSWORD


In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:
  1. Go to https://mail.google.com/ (related: other Gmail URLs).
  2. Click on I cannot access my account link. change-gmail-password.jpg
  3. Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
  4. Enter the username for the Gmail or Google Account in the field provided.
  5. Enter the captcha letters as shown in the image on screen.
  6. If you never login to the Gmail for the previous 24 hours, a secret question as set in the Google Account will be presented. Answer the question with a correct answer in order to be able to reset the password. If you're unable to answer your security question and the account has a secondary email address configured, a link will appear at the bottom of the secret question results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.
    If you have login to Gmail in the preceding 24 hours period, the password reset email will be sent immediately instead. Follow the link to reset the password. If you don't have a secondary email address, or if you no longer have access to that account, repeat the steps above after 5 days. At that point, you'll be able to reset your password by answering the security question you provided when you created your account.
  7. If you cannot remember the answer to secret question, cannot answer the secret question correctly and do not receive password reset email in secondary email account, try to contact Google for help.

Dec 17, 2010 | Google Gmail

2 Answers

I need to get my email password


In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:

1. Go to https://mail.google.com/ (related: other Gmail URLs).
2. Click on I cannot access my account link.

Change Gmail and Google Account Password
3. Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
4. Enter the username for the Gmail or Google Account in the field provided.
5. Enter the captcha letters as shown in the image on screen.
6. If you never login to the Gmail for the previous 24 hours, a secret question as set in the Google Account will be presented. Answer the question with a correct answer in order to be able to reset the password.

If you're unable to answer your security question and the account has a secondary email address configured, a link will appear at the bottom of the secret question results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.

If you have login to Gmail in the preceding 24 hours period, the password reset email will be sent immediately instead. Follow the link to reset the password. If you don't have a secondary email address, or if you no longer have access to that account, repeat the steps above after 5 days. At that point, you'll be able to reset your password by answering the security question you provided when you created your account.
7. If you cannot remember the answer to secret question, cannot answer the secret question correctly and do not receive password reset email in secondary email account, try to contact Google for help.

Dec 10, 2010 | Google Gmail

1 Answer

I forgot my password. then how i open my account


In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:

1. Go to https://mail.google.com/ (related: other Gmail URLs).
2. Click on I cannot access my account link.

Change Gmail and Google Account Password
3. Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
4. Enter the username for the Gmail or Google Account in the field provided.
5. Enter the captcha letters as shown in the image on screen.
6. If you never login to the Gmail for the previous 24 hours, a secret question as set in the Google Account will be presented. Answer the question with a correct answer in order to be able to reset the password.

If you're unable to answer your security question and the account has a secondary email address configured, a link will appear at the bottom of the secret question results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.

If you have login to Gmail in the preceding 24 hours period, the password reset email will be sent immediately instead. Follow the link to reset the password. If you don't have a secondary email address, or if you no longer have access to that account, repeat the steps above after 5 days. At that point, you'll be able to reset your password by answering the security question you provided when you created your account.
7. If you cannot remember the answer to secret question, cannot answer the secret question correctly and do not receive password reset email in secondary email account, try to contact Google for help.

Nov 25, 2010 | Computers & Internet

2 Answers

I forgot my psswrd to gmail acct, and could not retrieve it, so opened a new one. problem is that old acct is running on my galaxy smartphone, and it will not allow me to delete it without deleting all my...


In order to reset and change the password of Gmail and corresponding Google Account with the affected Gmail email address, follow these steps:

1. Go to https://mail.google.com/ (related: other Gmail URLs).
2. Click on I cannot access my account link.

Change Gmail and Google Account Password
3. Click on radio button of I forgot my password, and then click on password recovery page link (or you can go directly to the link above).
4. Enter the username for the Gmail or Google Account in the field provided.
5. Enter the captcha letters as shown in the image on screen.
6. If you never login to the Gmail for the previous 24 hours, a secret question as set in the Google Account will be presented. Answer the question with a correct answer in order to be able to reset the password.

If you're unable to answer your security question and the account has a secondary email address configured, a link will appear at the bottom of the secret question results page. Clicking on the link will has a password reset email message sent to the secondary email mailbox. After receiving the email, follow the link to reset the password.

If you have login to Gmail in the preceding 24 hours period, the password reset email will be sent immediately instead. Follow the link to reset the password. If you don't have a secondary email address, or if you no longer have access to that account, repeat the steps above after 5 days. At that point, you'll be able to reset your password by answering the security question you provided when you created your account.
7. If you cannot remember the answer to secret question, cannot answer the secret question correctly and do not receive password reset email in secondary email account, try to contact Google for help.

Oct 13, 2010 | Google Gmail

1 Answer

I cant open my yahoo mail account though my password and user ID is correct. please help its very urgent


Best Answer - Chosen by Voters If you forget your Yahoo password
click on one of these links
US: https://edit.yahoo.com/forgot
UK/europe: https://edit.europe.yahoo.com/forgot
you will be asked for an alternative email address
to which a reset link will be sent.
If you don't have an alternative email
you will be asked the 2 secret Q's to which you must answer
"old accounts may only have 1"
you will then be asked for a new password
and thats it.

Aug 10, 2010 | Computers & Internet

18 Answers

Forgot answer to secret question


I for got my yahoo security question answer & recovery email & i still know my password but it is not working, i don't open my account about the 5 month that's why some problem but the same email i use my Facebook.........Plz help me anybody..
How can i know my recovery email or security question answer... i still sue the same cell phone number which i give this time when i create my account......plz let me know any feedback my another email ethicsfleet@gmail.com

Nov 10, 2009 | Yahoo Mail

15 Answers

Dont remember my secret question answer


Where did you first meet your spouse?

Oct 19, 2008 | Yahoo Mail

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