Question about Computers & Internet
Control panel - mouse button - wheel tab
Posted on Jan 15, 2013
My transceiver was lost. Rang Microsoft in Australia where I am and they refused to help unless i could provide them with a copy of the original purchase receipt. So, in the bin it goes. Another example of corporate irresponsibility. Shame on you Microsoft.
Posted on Aug 14, 2014
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Posted on Jan 02, 2017
Call Microsoft parts replacement 800-360-7561 and tell them what happened and they will give you a replacement cost for the kit again. My puppy chewed my USB transceiver and for $32 (including the $24 complete kit with keyboard, mouse, and transceiver, shipping and tax). Silly but fair. You will need to get the Product ID from the back of the keyboard: 01036-545-7152051-01006. It is not possible to get the USB transceiver separately.
Posted on May 03, 2011
I lost mine as well, and bought a wireless Microsoft 6000 mouse for the transceiver. It worked for my 7000 mouse and my 7000 keyboard. I am going to attempt the transceiver for the 4000, as it uses 2.4 ghz technology and see what happens.
Posted on Jun 09, 2010
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