Question about KitchenAid 4159133 Mixer Groove Pin Kitchen Aid

1 Answer

Kitchenaid groove pin removal

I am trying to remove the planetary from our kitchen aid mixer and I've found lots of great resources with videos etc showing how to do this. The problem I am having is that I cannot see the groove pin to hammer it out. The mixer has been slipping under load and the planetary will rotate through about 30 degrees by hand (hence the need to get in there). Is it possible that it has slipped to a place where I cannot access the groove pin? Should I just run the mixer and let it slip until I can see the pin? Thank you for any help you can provide Kevin

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  • Kevin Kolodsick Feb 12, 2013

    Slo mover, Thank you for taking the time to reply. It isn't as though ther is a hole or indentation that I am seeing. I see solid smooth metal on either side of the hole from where I should be able to access the groove pin. A I missing something? The groove pin, or an obvious hole should be there no? I have it in my head that the pin and the holes to access the pin are not aligned. Is this possible? Thank you again for any help you can provide.

  • Slo Mover Feb 12, 2013

    Good morning Kevin, If you see metal on both sides of the groove pin hole then your planetary has been put on with out it. I would agree with you that it is not there, the way to fix it is go on ebay and buy a groove pin 8-10 dollars, when it arrives turn the mixer upside down , remove the silver drip ring and then take two screwdrivers (one on each side) and pry up the planetary, if there is no grove pin it should move the first half inch pretty easily, if it does move then you know it has no groove pin, Continue to pry up and remove the planetary from the center shaft. Now run your fingirs up and down the shaft, what you are trying to dicern, is wether or not the past movement of the planetary has damaged the center shaft and what you are searching for is metal that has been or feels like it is out of place like a dent or an erruption, if the center shaft has been dammage due to an uncontrolled moovement of the planetary then you may have to re-place the center shaft also, Think of the inside diameter opening of the planetart wrapped around the center shaft and grinding against it like sandpaper, the shaft could now be grooved and or warped / bent. Not trying to be dramatic but the end of you machine is somewhat balanced and if it operated poorly once you replace the groove pin then the center shaft working out of true could lead to other damage in the gears. the work is not hard but time consuming and messy. On the othert habd if you have not tried to work the machine too much then you may find 6that a new groove pin and putting the planetary back on with proper alighnment may be all you need to do. After all it really is a pretty good tool. Let us know what you did or if you need more help.

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  • KitchenAid Expert
  • 185 Answers

NO!!

If you cannot see the groove pin is not visible then you have one of two problems.


1 The last time the mixer was taken apart the groove pin was not put back in or not put back in correctly or all the way through the center shaft and out the other side and the pin has fallen out. I which case the planetary should be slipping, remove the trim ring and take two flat head screwdrivers and slip them between the planetary and the lower gear case and try to pry it off (Not too much pressure) because next problem;


2 The groove pin is broken off inside the center shaft, in which case you can still pry it off but with some serious problems potentially, you can break the planetary lip with the pressure of the screwdrivers or you could crack the lower gear case, either will require a part replacement order.


I have only seen one broken groove pin in years of repair and I could still get it out. It happened when someone tried to beat it in and it got bent and eventually broke. In my opinion if you cant see either end of the drive pin then there is no drive pin, try to pry the planetary off as you have seen in the internet videos. Let us know if this helped.

Posted on Jan 26, 2013

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Turn speed control to OFF.
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SOURCE: HOW DO YOU REMOVE THE PLANETARY ON A KITCHENAID

Hi DAVE, Merry Christmas & Happy New Year! The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case: KP26M1, and select one of the first two files listed under Parts List (47) (The first file, KP26M1XAZ4.pdf (304.18 KB), is for a -4 series model and the second file, KP26M1XAZ5.pdf (724.41 KB) is for a -5 series with slightly different insides, so make sure you have the correct Parts List manual.) (For the purpose of this solution I will use the 5 Series Parts manual. Substitute accordingly if you have a 4 Series model.)
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts.
(1) Remove your KA Decorative Trim Band (Illus No. 3) by removing one (1) screw (Illus No. 22).
(2) Remove the four (4) head cover screws (Illus No 14) and lift of the mixer head cover (Gearcase Motor Housing top, Illus No. 1).
(3) Next, remove the two (2) screws (Illus. No. 14) securing your (Speed) Control Assembly (Ilus. No. 19) so you can move the Control Assembly out of the way. This will allow you better access to the Transmission Housing (Illus. No. 4).
(4) Remove the four (4) Transmission Housing screws (Illus. No. 14). Carefully lift the Transmission Housing off the base. The Transmission Cover Gasket (Illus. No. 6) may come off with the Hosuing or remain on the base. (Recommend reordering a new gasket if damaged)
(5) Remove all grease from inside the transmission cover and off all your gears. (This is the messy/fun part. While cleaning away the current grease, be sure to be keep and eye out for metal ‘filings’ that may be suspended in the grease.
(6) Remove the Worm Gear drive assembly (Illus. Nos. 16, 17, and 18) and set aside.
(7) Remove Retaining Clip (Illus. No. 7) from the Planetary shaft.
(8) Remove (lift up) the Bevel Gear (Illus. No. 8) from the Planetary shaft. This may require a little friendly persuasion, but it should eventually slide off the shaft exposing the Retaining Pin (Illus. No. 9).
(9) Remove the Retaining Pin. It should come out easily in either direction.
(10)You can remove the Worm Gear Follower (Illus. No. 10) but once the retaining pin is removed, you should be able to push the Planetary Assembly (Illus. No. 28) down through the Lower Center Bearing (Illus. No. 12). A few taps with a soft faced mallet may be required.
You now have access to the Planetary gear and Agitator Shaft Assembly (Illus. No. 34). Apply the same techniques to remove/replace any components from the Agitator shaft.
Assemble in reverse order above.
Continued in "Comments" - hslincoln

Posted on Dec 28, 2009

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Clean the curved surface of the carbon brushes with a sharp knife being careful not to scratch the curved surface. If you have them installed wrong they will not go all the way in and will not contact the armature and it will not run. Measure the length, as done above, of the spring to make sure it is in correctly!! If it is not in correctly the spring will stick out 1/4 inch longer than it should.

Posted on Apr 21, 2010

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Hi ALLENJUJU. To replace the agitator shaft will require a significant amount of extra effort, but will be well worth it in terms of gratification and reward for being able to successfully do it yourself. First, I’ll assume your mixer is no longer under warranty. Second, I’ll assume you have your Repair Parts manual on-hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4) and then check to verify this matches your mixer model.
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It would be helpful to have the following tools available as you begin to disassemble your mixer: a flat screw driver, a small Phillips screw driver or a punch drive, a pair of retaining clip/ring pliers, and a hammer.
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After removing the Planetary Housing, remove all the residual grease from the 18 tooth Agitator Shaft Pinion Gear (Illus. No. 47), which should expose a Retaining Clip (Illus. No. 61), which will need to be removed. With the Retaining clip removed, the pinion gear and Shim Washer (Illus No. 45) should easily slide off the top of the agitator shaft and you should be able to pull the agitator shaft down through the planetary housing bushing.
Take your new, replacement agitator shaft (be sure you’ve got the lower groove pin ordered, too, and insert through the bottom Planetary bushing. Replace the shim washer, 18 T Pinion Gear and Retaining Ring. Grease up the whole works with new grease, and reassemble the opposite of how you took it apart.
Here are five potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
I hope this helps - hslincoln, Burke, VA
If this solution has been helpful, please rate it, thanks! hslincoln

Mar 16, 2010 | KitchenAid K5SS Heavy Duty Commercial...

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Planetary gear housing fell off.


Hi BHENDERSON_C, sorry to hear about your mixer’s malaise. The Planetary should not fall off! Something has failed inside the transmission housing to allow the planetary to drop from the head. It may not be evident from the planetary assembly, so you need to get ‘under the hood’ to find the point of failure.
It would be helpful to have the correct Parts List manual on hand when you start to disassemble your mixer. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, in your case, KP2671, and for starters, select the last file, KP2671XWH3.pdf (325.07 KB), of the 24 listed under Parts List (24) (NB: There are five different model versions of this manual, so check to see that it matches your mixer model. If it doesn’t try a different version).
To disassemble your mixer you will need a regular and Phillips screwdriver, snap-ring pliers, a small drift pin punch and a small hammer. By using the exploded views in the Part List manual, you should be able to disassemble, inspect, identify and replace broken/worn parts, and reassemble your mixer. The Parts list manual doesn’t provide that step by step assembly instructions that would be nice to have, but just a general idea of how all the parts fit together.
Turn to pages 4 & 5, titled: “Case Gearing And Planetary Unit” which shows you an exploded view of all the mechanical parts and assemblies for your mixer. You will need to remove the Transmission Housing and remove all the grease from around the gears to clearly see the parts. Inspect the grease for debris. I expect you’ll find pieces of the retaining clip and retain pin that hold the planetary to the mixer head somewhere in the grease.
After you’ve determined which parts failed, you will want to order replacement parts. Here are five potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Also, here are links to three excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, troubleshoot, determine appropriate repair parts and reassemble your mixer to get it working again. Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! – hslincoln

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The first two screws (Illus. No. 25) you removed from the back only secure the trim strap and the trim strap is only for decoration. To get further ‘under the hood’, you will also need to remove the screw at the top of the End Cover (Illus. No. 24) as well as four larger screws (Illus. No. 30) on the bottom of the mixer head before you can separate the Gear Case Motor Housing (Illus. No. 1) from the Lower Gear Case (Illus. No. 18). You will need to remove the planetary ring (Illus. No. 35) to access the planetary ring and agitator shaft, too, if you are completely re-greasing your mixer, as that seems to be your intent.
To continue to disassemble your mixer you will need a regular and Phillips screwdriver, snap-ring pliers, a small drift pin punch and a small hammer. By using the exploded views in the Part List manual, you should be able to disassemble, inspect, identify and replace broken/worn parts, and reassemble your mixer. The Parts list manual doesn’t provide that step by step assembly instructions that would be nice, but just a general idea of how all the parts fit together.
Here are links to three excellent websites that detail the disassembling/reassembly of a KA mixer that will be really helpful in your circumstances.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer, and feel comfortable doing it.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

Feb 24, 2010 | KitchenAid KITCHEN AID 5 Quart Artisan...

1 Answer

My kitchen aid mixer is leaking oil or grease from the center shaft. When I opened the planetary there was grease in it. is there suppose to be grease there? is there a seal needed for the center shaft?


Hi TIOBEAN, by the symptoms you describe it appears the Center Shaft ‘O’-ring and quite likely the Transmission Gasket need to be replaced. You don’t mention how old your Artisan mixer is, but I assume it is out of warranty.
The internal gears of your mixer are factory packed with enough grease to last a 'lifetime'—whatever that means, and depending on the age of your mixer, where it was stored, degree and intensity of usage; these factors all contribute to the breakdown of the grease into its constituent parts (oil and suspenders), which have seeped beyond the gasket and ‘O’-ring, down the planetary (agitator shaft). Gravity can be very insidious. The residue coming from the agitator shaft is the gear lubricating grease oil that has come out of suspension.
So how bad is this oil leak problem and what can you do to fix it? First, if the amount of oil found leaking was small and if your mixer otherwise works normally with the missing oil you really don’t need to take your mixer apart to ‘fix’ it. The good news, though, is that you can take the mixer apart and 'fix' it, if you feel it is necessary.
It would be helpful to have the Part List manual as a reference. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Having the Parts List on hand will also be helpful as you will have to disassemble and reassemble your mixer to replace the ‘O’-ring and gasket.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, KSM150 and select the file KSM150PSWH0.pdf (773.44 KB) listed for your model that appears under Parts List (61), and save that file to your PC.
Turn to pages 6 & 7, titled:”Case, Gearing And Planetary Unit” and locate Illus. No. 28, Center Shaft & O-Ring; particularly Illus No. 15 & 16, Transmission Gasket and ‘O’-Ring respectively. I suspect these parts have failed and will need to be replaced. Now the real fun begins!
To get to the Vertical Shaft you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. After removing the Gearcase Motor Housing (mixer top) you will need to remove all the lubricating grease from the transmission housing and gears. This will allow you to remove Illus No. 11, 13, & 14, Bevel Pinion Center Gear, Pin (Vertical Center Shaft) and Groove Pin, respectively.
You should now be able to tap the Vertical Center Shaft (Illus. No. 12) down through the Lower Gearcase housing to access the ‘O’-ring.
Besides ordering a new ‘O’-ring (Illus. No. 16) and Transmission Gasket (Illus No. 15), you’ll also need to replace the grease you removed with new grease. Do not try to reuse any original grease as it may have ‘debris’ in it. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
With your mixer apart and the grease removed from the gears you can check them for any other unseemly wear and tear, too.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, determine what’s wrong, order the correct parts and reassemble your mixer.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

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I have a Kitchen Aid Professional 600, 6QT, 575 W mixer. I went to use it and the beater and the assembly that it attaches to dropped down in my mixing bowl! What holds this assembly up? I did not find any...


Hi DASCO474. This is not good... From the symptoms you describe your mixer’s Agitator shaft is dropping from the Planetary assembly. Something has caused the retaining clip and pin to break so allowing the agitator shaft to drop.
Fortunately the inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case: KP26M1, and select one of the first two files listed under Parts List (47) (The first file, KP26M1XAZ4.pdf (304.18 KB), is for a -4 series model and the second file, KP26M1XAZ5.pdf (724.41 KB) is for a -5 series with slightly different insides, so make sure you have the correct Parts List manual.)
Turn to pages 4 & 5 entitled “Case, Gearing And Planetary Unit” for the disassembly and reassembly of your mixer, along with all the parts. Locate Illus. No. 28, Planetary Assembly and Illus. No. 34, Agitator Shaft. The parts which hold the Agitator Shaft within the Planetary are Illus. Nos. 9, Retaining Pin and 30, Retaining Clip. I suspect these parts have failed and will need to be replaced. Now the real fun begins!

To get to the Agitator Shaft gear you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. After removing the Gearcase Motor Housing (mixer top) you will need to remove the Transmission Housing (Illus No. 4) and remove all the lubricating grease from the transmission housing and gears. This will allow you to remove Illus No. 7, 8, 9 & 10, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 9) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 11). With the Planetary removed, you should find all the parts which slide on the Agitator Shaft (Illus. Nos. 30, 31, 32, & 33) and pieces of the retaining pin, which should be loose in the base of the Planetary.
Besides ordering a new retaining pin and clip, you might want to reorder the Transmission Cover Gasket (Illus No. 6), too. You’ll also need to replace the grease you removed with new grease. Do not try to reuse any original grease as it may have ‘debris’ in it. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
With your mixer apart and the grease removed from the gears you can check for any other unseemly wear and tear on the gears, too.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, determine what’s wrong, order the correct parts and reassemble your mixer.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln

Feb 03, 2010 | Food Mixers

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Kitchen aid mixer drops metal shavings in the


Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln

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1 Answer

Kitchen aid gear- where the beaters are attached - comes out og mixer. Can place back and it works - but how do I fix permanently


Hi BEV, By the symptoms you are describing, it appears that your planetary/agitator shaft (where you attach the beaters) assembly is dropping from the mixer head, is that correct? When you replace the planetary and lift your bowl up into a ‘locked’ position, the planetary is being held in place by the beater resting on the bottom of your mixing bowl and ‘works’ for the time being. However, you don’t want operate your mixer that way for very long.
I suspect what caused the planetary/agitator shaft to drop from the mixer head is that one of the pins used to secure the planetary/agitator shaft assembly to the mixer head has failed (sheared) so now there is nothing holding the planetary/agitator to the mixer head. The good news is that this is fixable.
The inspection and troubleshooting of your mixer’s transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you are lacking one, you can download it from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KSM50PS. Unfortunately, entering your exact model number yields many Owners manual and no Parts Manuals, so I would use the following, KSM500, and select the last file under Parts List (16) KSM500WH0.pdf (857.41 KB). Verify your mixer matches the mixer in the illustrations. Turn to pages 4 & 5, titled ‘Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with a listing of all the parts. Make sure you inspect
Locate Illust. No. 14, Groove Pin, Part # 9795443. This pin retains the planetary/agitator shaft to the mixer head, and I suspect this is the pin that has failed and needs to be replaced. Getting to it will require the disassembly of the whole transmission. This will be messy as you will need to remove all the grease from the gears and center shaft.
While your mixer’s apart you should check for any other unseemly wear and tear on the gears, etc. You may find more things that need replacement than just the groove pin.
Besides needing a replacement pin and grease, you might consider replacing the gasket, too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Here’s a link to an excellent site for disassembling/fixing your KA Mixer. Although it’s a different model, the principles are the same: http://www.neilcrockett.com/mixer.htm and another link to a site that details the disassembly and replacement of mixer’s grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.htmltl
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has been helpful to you, please rate it, thanks! – hslincoln

Dec 06, 2009 | KitchenAid KSM5PS Heavy Duty Stand Mixer

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