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Doro say network error and goes dead in middle of talking

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?why does my doro 612 phone say s o s calls only


if you have no service most cell phones revert to emergency calls only. Check cell phone is validated correctly with network provider

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It might be a bad cable if your USB connector on the PC works for other things. Switch to another USB port and watch for any action on the screen. Check out the device manager in the control panel and see if an unknown device is listed and then goes away when the Doro is unplugged. If that happens it will be a driver issue and you will need to get the latest driver from Doro and install it on your computer.

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Since this phone does not have a front facing camera, you will have to hold the phone backwards and away from you to get you in the picture. Once done you have to press the camera button on your phone top middle below your display screen. Best regards!!!!

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My doro phone says sos call only. how do I get that off my screen?


The SOS calls only happens under specific situations on mobile phones. If you haven't paid your bill or are out of minutes on your plan, then the message will always show up. If you use pre-paid cell minutes, check your balance.

Similarly, if your phone isn't within range of a cellular tower for your network but does have signal from other networks, the phone will allow emergency calls to go on the other network. Talk to your provider about the coverage area and check if you were in a covered area.

A damaged SIM card could also give the problem. This is due to looking like a "not on plan" phone. Talk to your provider about the SIM card if this could be the problem.

I hope this helps.

Cindy Wells

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The phone is dead!


Have you tried it with other batteries? The handset will be dead on the cradle regardless of juice from the wall, if the batteries are missing or no good. This unit eats batter juice quickly if left off the cradle for any length of time.

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