Question about HP PhotoSmart Office Equipment & Supplies
For example, if i was printing the french flag, it would only print a pink colour were the red is supposed to be. the cartriges are the right ones and are definatley in the right place. the cartiges are new and will definatley have at least 75%-80% in each as only been used about twice. the strange thing is all other colours work. Help would be appreciated
This sounds like the chip on the ink cartrige, try cleaning the chip or replacing the red magenta ink. How a printer works, information from the Dynamic Link Libary is sent to the printer driver, this information is where to print on the paper and what colour to print, ie turning the ink jets on and off, the depth of colour comes from each ink by mixing the inks from the information in the photo or text. All ink problems are usually from ink faults, miss printing comes from driver information. Phill
Posted on Jan 15, 2013
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Posted on Jan 02, 2017
hi i am a Canon certified tech for this machine.the orignal problem you had most likely was not your printhead but since you washed it most likely it is ruined. the problem most likely is the purge unit. the purge unit is the unit to the far right of the machine. this unit cleans and purges ink from the ink tanks to the printhead. to do this it uses 2 pads one for black and one for color. these pads can be flushed with water to soften up any ink. i would also replace the printhead which can be ordered by calling 1-800-OK-CANON or by going to their website. one other tip, refilled ink cartridges cause more clogging of printheads and purge unit then OEM ink. this is because the ink is thicker then the OEM ink. hope this helps to clairify.
Posted on Jan 05, 2008
Are you confident the new cartridges are full and in-date? Can you confirm that the old cartridges were not removed until immediately before the new cartridge was installed. Did you remove the yellow tape from the new cartridges before you installed them? Were the cartridges changed properly such that an ink charging cycle occurred. Have you carried out any head cleaning cycles? If not, do it. Have you done a nozzle check print? If not, do it. Any sign of ink? Yes, but not perfect cyan-magenta-yellow and black? If so do a couple more head cleans and nozzle checks. If still not perfect, let it rest for 24 hours to disperse air bubbles. Then repeat.
If you have already done lots of head cleans with no result, and you're sure you have good ink cartridges properly installed, then you can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way. Look inside the print head
parking area on the right and you will see a small rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean/nozzle check again. If still nothing, post a new comment detailing what you have done and the results.
Posted on Feb 28, 2009
Sherry, in all probability it is the "scanner assembly" HP can fix this for $279 in the US using HP Express exchange 1 day ship, this was the result of their active chat. I am having the same problem and am going to dismantle the printer myself to see if I can't clean the scanner mirror myself. If you search the following words on google you will find some info, fading red tones laser jet 2605, one of the first results is a page on the HP site specifically on laserjet printers. I wish I had a quick fix that would help; however, a new cartridge won't help!
Posted on Mar 17, 2009
check your printer settings, make sure color only is not checked off, or if you mainly print black and white documents, you should have that option checked, you may have to go into advance printer options to do this.
Posted on Apr 07, 2010
SOURCE: Hi. My Epson SX510W
Next time you print something out, try selecting BLACK AND WHITE mode in your PRINTER PREFERENCES in the PAPER QUALITY tab.
See if it will print something at all in black with this settting. This might help indicate whether there is a physical problem with the printer.
If that doesn't work, comment back here and I will suggest other options if you are interested.
Posted on Feb 18, 2011
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