Question about Philips DVP642 DVD Player
I have a Philips DVD player. 2 month back it was not working . I gave my DVD player to the philips service center named as Sarala Electronics, Sahid Nagar, Bhubaneswar, Orissa, 751007 to check the problem. But they told me next day that Lense of your DVD damaged hence we replace the lense & charged me Rs886.00 Then I told them that why you changed the lense without my information. Pls return my DVD on previous condition. They returned me ,but when I checked my DVD on another philips show room they show me that you IC of the DVD player was changed by previous service center & there is no problem to the lense of DVD player. When I tred to contact the previous service center they told me that we aren't responsible for this . We can repair your DVD player by replacing the Card .
Pls give me the suggestion that what will I do ?
Either I will go to consumer court or --?
Email id- email@example.com
Why don't you try www.247servicecenterinfo.com, they have listing of all PHILIPS service centers in india.
Posted on Jul 01, 2009
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